Cardo Group in Hemel Hempstead is seeking a Customer Service Advisor to be the first point of contact for residents and clients, logging repairs and responding to queries to ensure customer satisfaction. You will handle high volumes, follow scripts, and book in new jobs with detailed notes for future reference.
The role requires strong communication and the ability to keep residents updated while coordinating with planning teams to schedule works and resolve issues promptly.
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Resident Services & Repairs Coordinator employer: Cardo Group
Cardo Group is an exceptional employer, offering a supportive and inclusive work environment where employees are valued and empowered to grow. With a strong focus on professional development, competitive benefits, and a commitment to equity and diversity, our Bristol-based team of Floor Layers plays a vital role in enhancing the quality of social housing. Join us to be part of a forward-thinking company that prioritises quality workmanship and community impact.
