Planned & Projects Administrator

3 months ago Be among the first 25 applicants

Who We Are
Cardo Group is a social housing property maintenance company.

Who We Are
Cardo Group is a social housing property maintenance company.

Our multi-company group specializes in maintenance, compliance, and retrofit services with a growing national footprint. With ambitious plans for further national expansion, we are committed to making a lasting impact in the industry.

We are currently recruiting a Planned Works Administrator to join our team in Slough.

This role is to provide comprehensive administrative support to the Planned Works team, ensuring the efficient coordination and delivery of planned maintenance and improvement projects across the social housing portfolio.

Responsibilities

• Assist in the coordination and scheduling of planned maintenance works, including kitchens, bathrooms, roofing, windows, and cyclical decorations.
• Liaise with residents to arrange appointments, access, and pre-work surveys; handle queries or complaints professionally and promptly.
• Update and maintain records on housing and asset management systems (e.g., Northgate, Keystone, or equivalent).
• Track project progress and maintain accurate documentation for work orders, invoices, and compliance certificates.
• Provide administrative support to project managers and surveyors including preparation of reports, correspondence, and spreadsheets.
• Ensure data entry and reporting accuracy to meet KPIs, compliance targets, and audit requirements.
• Process invoices and purchase orders in line with financial procedures, liaising with finance and contractors as needed.
• Support resident satisfaction surveys and collate feedback for service improvement.
• Maintain effective communication with contractors, suppliers, and internal departments to ensure timely delivery of works.
• Monitor and update Health & Safety documentation including risk assessments and method statements where applicable.

Key Skills/Qualifications

• Proven administrative experience in a fast-paced environment.
• Excellent IT skills, particularly Microsoft Office and housing/property management systems.
• Strong organizational and time management abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy in data management.
• Experience in a housing association, local authority, or construction environment – desirable
• Knowledge of planned maintenance, asset management, or property compliance – desirable
• Understanding of social housing regulations and resident engagement – desirable

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.

Company: Cardo

Job Type: Full Time

Job Location: Slough

Position: Planned Administrator