At a Glance
- Tasks: Lead internal communications and manage media relations for a growing organisation.
- Company: Join Cardo Group, a trusted provider in building maintenance and refurbishment across the UK.
- Benefits: Enjoy excellent development opportunities, wellbeing resources, and a supportive work environment.
- Other info: Diverse perspectives are valued, fostering an inclusive workplace for all.
- Why this job: Be part of a people-first culture that values teamwork, integrity, and innovation.
- Qualifications: Experience in corporate communications and strong stakeholder management skills required.
The predicted salary is between 36000 - 60000 £ per year.
Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well‑maintained. We specialise in responsive repairs and voids, planned maintenance, energy‑efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support. Cardo Group is becoming one of the UK’s most forward‑thinking maintenance and retrofit providers.
The Communications Manager will lead internal communications, press and media activity, and corporate tone of voice across the Group, ensuring clear, consistent and strategic messaging that supports a people‑first culture, organisational growth, and strong reputation. The role will ensure communications align with business objectives, values, and the 2029 Vision, supporting engagement, operational delivery, and executive messaging across a 1,500+ employee organisation.
Key Responsibilities
- Develop and deliver a structured internal communications plan across the organisation
- Ensure clear, timely and consistent communication from leadership to all employees
- Support employee engagement through multi‑channel communications (briefings, updates, campaigns)
- Translate business strategy and operational updates into accessible messaging for frontline and office teams
- Support MDs and senior leaders with internal communications and key announcements
- Manage all press external announcements, and corporate statements
- Draft and coordinate communications for contract wins, milestones, and strategic updates
- Act as the key point of contact for media and external communications
- Protect and enhance the organisation’s external reputation through controlled messaging
- Own and maintain the corporate tone of voice across all communications
- Develop and implement corporate messaging guidelines and communication standards
- Ensure consistency of messaging across internal communications, press releases, and leadership communications
- Align communications to company values: Teamwork, Integrity, Excellence and Respect
- Provide communications support to the Executive Director, CEO and Managing Directors
- Support organisational change communications and transformation initiatives
- Prepare executive briefings, key messages, and leadership communications packs
- Ensure MDs are appropriately consulted on major communications impacting operations
- Maintain and manage the Communications Risk Register (reputational, messaging and internal comms risks)
- Develop mitigation plans for high‑risk communications scenarios
- Support crisis and incident communications in collaboration with Executive and Operational teams
- Ensure governance and escalation processes are in place for sensitive communications
- Work closely with Marketing on outward messaging and LinkedIn alignment
- Ensure consistency between internal messaging, media activity, and external brand positioning
- Support strategic campaigns that align with business growth and reputation
Key Skills & Qualifications
- Proven experience in internal communications, corporate communications, or PR
- Experience operating in a large, multi‑site or operational organisation
- Experience managing senior stakeholder and executive communications
- Strong press and media writing experience
- Experience developing communication strategies and governance frameworks
- Excellent written and verbal communication skills
- Strong stakeholder management and influencing ability
- Strategic thinking with operational delivery focus
- High attention to detail and message consistency
- Ability to manage sensitive and confidential communications
- Strong organisational and planning skills
- Experience in housing, construction, property services, or infrastructure sectors
- Experience supporting organisational growth or transformation
- Crisis communications experience
- Knowledge of ESG and corporate reporting communications
Salary/Benefits
- Excellent development and progression opportunities
- Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
- Life Assurance cover
- Wellbeing Resources and Counselling services
- Retail & Lifestyle Discount Platform
- Enhanced Family Leave Provisions
- Recognition initiatives and awards
- Occupational Sick Pay
Why Join Cardo Group?
We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to Equity, Diversity, and Inclusion is rooted in our core values: Teamwork– We collaborate, support one another, and achieve more together. Integrity– We act with honesty, fairness, and transparency in everything we do. Excellence– We set high standards and deliver quality for our people and our customers. Respect– We value every individual and create a space where all voices are heard. We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.
Communications Lead employer: Cardo Group
At Cardo Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork, integrity, and excellence. As a Multi Plumber in the Wokingham area, you'll benefit from extensive development opportunities, a competitive salary package including a company van and tool vouchers, and a commitment to employee wellbeing through various support services. Join us in making a meaningful impact in social housing while enjoying a rewarding career with ample growth potential.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Lead
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Cardo Group. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Cardo Group, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Cardo Group inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Communications Lead
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Cardo Group. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Cardo Group.
How to prepare for a job interview at Cardo Group
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
