Head of Learning & Development in Cardiff

About Cardo Group

Cardo Group is a leading provider of building maintenance and improvement services to social housing providers and public bodies across the UK. With over 1,000 colleagues operating in South Wales, the South West, London, the South East, the Midlands, and Scotland, we continue to expand with ambitious plans for nationwide growth.

We deliver a comprehensive range of services tailored to the needs of our clients and their residents, including:

• Retrofit and energy efficiency upgrades
• Responsive repairs, voids, and disrepair (including damp & mould)
• Compliance and statutory servicing
• Refurbishment and project works
• Mechanical and electrical (M&E) services
• Commercial building maintenance
• Planned maintenance aligned to the Decent Homes Standard

At the heart of our work is a commitment to delivering high‐quality services that improve homes and enhance lives. We are equally dedicated to creating a positive and inclusive workplace. Diversity drives innovation, and inclusion builds stronger teams. At Cardo Group, every individual is valued, respected, and empowered to succeed. We celebrate differences, champion equality, and ensure our workforce reflects the diverse communities we serve. Together, we are building not only better projects – but a better, fairer future.

We are currently recruiting for a Head of Learning & Development to join our L&D team.

Overall Purpose of the role

The Head of Learning and Development is responsible for creating and executing a strategic learning framework that aligns with organisational goals. This role ensures employees have access to high‐quality development opportunities, fostering a culture of continuous learning and performance improvement.

Accountabilities / Responsibilities

• Develop and implement a comprehensive L&D strategy aligned with business objectives.
• Lead organisational learning initiatives and set measurable goals for impact and ROI.
• Manage the L&D budget and report on effectiveness.
• Oversee design and delivery of innovative learning programs (e‐learning, workshops, leadership development).
• Conduct training needs analysis and identify skill gaps across the organisation.
• Oversee the integration of digital learning platforms and emerging technologies.
• Manage Performance and Talent Review cycle across the business.
• Ownership of the company Training Matrix, ensuring we meet both statutory requirements, whilst maintaining best practice.
• Build leadership pipelines through targeted programs and succession planning.
• Implement mentoring and coaching frameworks to support career growth.
• Collaborate with senior leaders, HR, and department heads to align learning initiatives with organisational priorities.
• Manage relationships with external vendors and partners for cost‐effective solutions.
• Establish KPIs and use data analytics to measure program effectiveness.
• Stay updated on industry trends and incorporate best practices into L&D strategies.
• Lead and develop the L&D team, ensuring high performance and engagement.

Key Skills, Knowledge & Competencies

• Strategic thinking and leadership.
• Expertise in instructional design and adult learning principles.
• Strong project management and budgeting skills.
• Excellent communication and stakeholder management.
• Expertise in Learning Management Systems (LMS) and digital learning tools.
• Good understanding of Apprenticeship standards.
• Ability to analyse data and report on learning outcomes.
• Knowledge of CITB framework.

Qualifications

• Bachelor's or Master's degree in HR, Education, Organisational Development, or related field.
• 5+ years of experience in L&D, with at least 3 years in a leadership role.
• Professional certifications (CIPD or similar) preferred.
• Experience working in the housing/construction sector an advantage.

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long‐term success. When you join us, you become part of a forward‐thinking company that values innovation, integrity, and inclusivity. We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging. At Cardo Group, EDI is more than a policy, it's part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive. Join us and be part of a company that values you—exactly as you are.