Cardinal Newman College is seeking a Service Desk Analyst to deliver 1st and 2nd line IT support across the college and Lancaster University School of Mathematics. You will own incidents from triage to resolution, with a hands-on approach and a focus on delivering reliable, user-friendly IT services in classroom and office environments.
The role involves remote support where possible and in-person help where issues are physical or occur in teaching spaces.
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Service Desk Analyst: IT Support Specialist employer: Cardinal Newman College
Cardinal Newman College is an exceptional employer, offering a supportive and inclusive work environment that values diversity and the contributions of its staff. With a strong commitment to employee wellbeing, generous benefits including a pension scheme, professional development opportunities, and a vibrant community atmosphere, this role as a Service Desk Analyst provides a meaningful opportunity to make a difference in the lives of students and colleagues alike.
