Cardinal Newman College invites applications for a Service Desk Analyst to provide first and second-line IT support across the college and Lancaster University School of Mathematics. The role involves ownership of incidents from initial contact to resolution, with remote support preferred where possible and in-person help in teaching spaces.
The Successful Candidate should have experience with end-user technology, Microsoft technologies, endpoint management and ITSM processes, with a commitment
#J-18808-Ljbffr
Service Desk Analyst (1st & 2nd Line) — Golden Hello Bonus employer: Cardinal Newman College
Cardinal Newman College is an exceptional employer, offering a supportive and inclusive work environment that values diversity and the contributions of its staff. With a strong commitment to employee wellbeing, generous benefits including a pension scheme, professional development opportunities, and a vibrant community atmosphere, this role as a Service Desk Analyst provides a meaningful opportunity to make a difference in the lives of students and colleagues alike.
