Cardinal Newman College is seeking a Service Desk Analyst to deliver professional, customer-focused IT support across the college and partner sites. The role involves hands-on troubleshooting of end-user devices, classroom technology and connectivity, with ownership of incidents from start to finish.
You will work within the IT Services team, providing remote and in-person support, and escalate to specialized teams as required.
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Hybrid IT Service Desk Analyst – End-User & Classroom Tech employer: Cardinal Newman College
Cardinal Newman College is an exceptional employer, offering a supportive and inclusive work environment that values diversity and the contributions of its staff. With a strong commitment to employee wellbeing, generous benefits including a pension scheme, professional development opportunities, and a vibrant community atmosphere, this role as a Service Desk Analyst provides a meaningful opportunity to make a difference in the lives of students and colleagues alike.
