Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line technical support and assist with device configuration.
- Company: Join the friendly Networks department at Cardinal Newman College.
- Benefits: Generous holidays, pension schemes, and professional development opportunities.
- Why this job: Kickstart your IT career with hands-on experience in a supportive environment.
- Qualifications: Good IT knowledge and willingness to complete a Level 3 IT Support Apprenticeship.
- Other info: Enjoy a thriving college culture committed to equality and diversity.
The predicted salary is between 19243 - 20932 £ per year.
The main duties and responsibilities of this role include:
- Provide first-line technical support
- Apply technical understanding to categorise incidents accurately
- Support ITIL-lite processes (Incident, Request, Problem, Knowledge)
- Assist with basic device configuration and setup
- Maintain asset register and support asset lifecycle processes
- Support college events with IT Support and bookings and Open Days
The Successful Candidate
Cardinal Newman College is a wonderful place to work, and this is an exciting opportunity for an enthusiastic candidate to join our friendly and well-established Networks department. The Networks department is looking for someone who has good working knowledge of IT and awareness/knowledge of contemporary operating systems, and a willingness to undertake and successfully complete a Level 3 IT Support Apprenticeship. You should display the values, attitudes, and behaviours consistent with the Catholic Ethos of the College and have a commitment to equality/diversity and the safeguarding of young people and vulnerable adults.
Terms and Conditions
Hours: 37 hours per week with the following options: 52 weeks per annum (annual leave to be taken during college holidays) or Term time plus 2 weeks. Starting and finishing times as agreed.
Salary: In line with the Government minimum wage rates:
- Age 18-20 - £20,932.81 for 52 weeks per annum. Pro rata salary is £19,243 per annum for term time only plus 2 weeks.
- Age 21 and over - £24,521.29 for 52 weeks per annum. Pro rata salary is £22,542 per annum for term time only plus 2 weeks.
The salary will increase to £25,949 (52 weeks) after one year. Pro rata salary is £23,854.47 per annum for term time only plus 2 weeks.
Closing date for receipt of applications: 11.59pm on Tuesday 14th April 2026 (we reserve the right to close the advert in advance of this date).
Why work at Cardinal Newman College?
We are a happy and thriving Catholic Sixth Form College committed to equality and diversity, welcoming colleagues from all backgrounds into our community irrespective of their religion or belief, ethnicity, age, gender, gender identity, disability, sexual orientation, marital or pregnancy status. An outstanding college in every aspect, Cardinal Newman is one of the highest performing Sixth Form Colleges nationally for Value Added. We recognise the invaluable contribution our dedicated staff make to the success of our students and the College as a whole. As such, our aim is to foster a culture where staff feel valued and supported.
We also offer a range of excellent staff benefits, including:
- Generous Pension schemes for both teachers and support staff
- Pro rata to 25 days holidays plus 4 concessionary days and bank holidays for support staff
- Staff are contractually entitled to time off at Christmas in line with the college holidays, usually around 2 weeks.
- A genuine commitment to staff health and wellbeing
- Access to a salary sacrifice electric vehicle scheme
- Access to the Cycle to Work Scheme and Techscheme
- Free use of the on-site gym
- Access to professional development and the opportunity to undertake professional qualifications through apprenticeships
- Staff savings scheme
More detailed information on further staff benefits can be found within our staff perks document attached. Completed application forms should be submitted by 11.59pm on Tuesday 14th April 2026. We will confirm receipt of all applications by email within one working day of receipt. Please call the HR team if you have not received a confirmation email by the closing date. We do ask that you accept, in the interests of economy, that if you have not heard from us by the middle of May that you have not been selected for interview on this occasion.
Further Information
All offers of appointment are subject to Disclosure and Barring Service Clearance as well as a range of other safer recruitment checks.
IT Service Desk Analyst Apprentice (Level 3) in Preston employer: Cardinal Newman College Preston
Contact Detail:
Cardinal Newman College Preston Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Analyst Apprentice (Level 3) in Preston
✨Tip Number 1
Get your tech skills ready! Brush up on your knowledge of contemporary operating systems and ITIL processes. This will not only help you in the interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on common questions for IT support roles, and don’t forget to highlight your enthusiasm for learning and growing in the field.
✨Tip Number 3
Network like a pro! Connect with current employees at Cardinal Newman College on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. It’s all about making those connections!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our friendly Networks department. Don’t miss out on this exciting opportunity!
We think you need these skills to ace IT Service Desk Analyst Apprentice (Level 3) in Preston
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for IT shine through! We want to see that you're excited about the role and ready to dive into the world of technical support.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We love seeing candidates who can connect their experiences with what we’re looking for in an IT Service Desk Analyst Apprentice.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant. This will help us understand your qualifications without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Cardinal Newman College.
How to prepare for a job interview at Cardinal Newman College Preston
✨Know Your IT Basics
Brush up on your knowledge of contemporary operating systems and basic device configurations. Be ready to discuss how you would approach first-line technical support and categorise incidents accurately.
✨Understand ITIL Processes
Familiarise yourself with ITIL-lite processes like Incident, Request, Problem, and Knowledge management. Prepare examples of how you've applied these concepts in past experiences or how you would handle them in this role.
✨Show Enthusiasm for Learning
As an apprentice, your willingness to learn is key. Be prepared to express your eagerness to undertake the Level 3 IT Support Apprenticeship and how it aligns with your career goals in IT.
✨Embrace the College Ethos
Research Cardinal Newman College's values and commitment to equality and diversity. Be ready to discuss how you can contribute to a positive environment that supports young people and vulnerable adults.