Customs Co-Ordinator - Far Logistics (Southampton) Ltd

At The Cardinal Partnership, we are a partnership in both name and nature. As the world’s largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success. People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers. Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you’ll enjoy a competitive salary and enhanced benefits.

We are seeking a proactive and dynamic Customs Co-Ordinator to oversee the day-to-day operations of our customs team. This role is accountable for ensuring all procedures are followed, maintaining profitability, and keeping the department focused on delivering high-quality service. The successful candidate will manage customs operations efficiently, ensuring timely processing of imports and exports, and fostering a positive customer experience.

• Manage personal time effectively to optimise business efficiency.
• Monitor systems and processes within the department, and provide feedback to the Customs Supervisor on potential improvements.
• Ensure all import and export entries are completed promptly: within 24 hours of document receipt for imports and prior to container loading for exports.
• Report any issues that cannot be resolved independently or will require extended time to the Customs Supervisor.
• Adhere to company procedures and standards at all times.
• Guarantee a positive customer experience by upholding company service standards.
• Demonstrate enthusiasm and a positive 'can-do' attitude.
• Exhibit interpersonal effectiveness and the ability to influence others positively.
• Build trust and respect with colleagues across the organization.
• Proactively identify problems and respond promptly to resolve them.
• Collaborate with the team to find efficient solutions.
• Show personal drive and dedication to achieving team goals.
• Communicate clearly and effectively, practicing active listening and questioning.
• Motivate and inspire colleagues to perform their best.
• Contribute actively and professionally to team discussions, both formal and informal.
• Embrace and work through positive conflict to foster new ideas and approaches.
• Be approachable, encouraging open communication within the team.

• Prior experience in customs operations or logistics preferred.
• Strong organisational skills with the ability to manage time effectively.
• Familiarity with import/export documentation and customs procedures.
• Ability to work independently and as part of a team.

Why Join Us? Opportunity to work in a dynamic and supportive team environment. Competitive salary and benefits package. Chance to develop your skills and grow within a reputable organisation.

If you are a motivated and proactive individual with a strong understanding of customs procedures, we’d love to hear from you! We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations. At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.

If this opportunity aligns with your ambitions, don’t wait! Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.