Operations Coordinator - Far Logistics (Nottingham) Ltd in Bingham

At The Cardinal Partnership, we’re not just a company; we’re a partnership in both name and nature. As the world’s largest employee‑owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success. People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry‑leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers. Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you’ll enjoy a competitive salary and enhanced benefits.

We are currently recruiting for an Operations Coordinator to join a progressive and ambitious freight forwarding team. FAR Logistics is recognized as one of the largest and fastest‑growing businesses in our space and is part of a multi‑award‑winning organization. The Operations Coordinator will be able to work confidently under pressure and have good decision‑making skills in a fast‑paced, dynamic freight transport environment. They shall also require excellent communication skills and prove they are well organised and have the ability to multitask. We are looking for an enthusiastic, hardworking and motivated individual that will be involved in proactively managing shipments from start to finish, provide exceptional customer service and coordinate with team members to ensure smooth operations.

Key responsibilities include:

• Coordination of shipments – organise and manage the movements of goods primarily by Air & Sea. Monitor shipment status and ensure timely delivery.
• Customer Service – serve as the main point of contact for clients regarding their shipments. Resolve issues or delays and provide updates proactively.
• Documentation and compliance – prepare and check shipping documentation to ensure shipments run smoothly without delay.
• Internal Communication – liaise with internal departments (sales, finance, operations) and communicate clearly with transport providers, warehouses and suppliers.
• Data entry and system management – input data into logistics systems accurately.
• Problem Solving – quickly respond and resolve operational issues such as customs holds, missed pickups and delays. Communicate alternative solutions to customers and team members.
• Process Improvement – look for ways to improve efficiency in daily operations. Support the implementation of new processes and technologies.

Key Skills:

• Experience of Air and/or Ocean freight operations preferable, but not essential, as willing to work with someone keen and eager to learn.
• Strong organizational skills – manage multiple shipments and deadlines simultaneously. Prioritise tasks effectively in a fast‑paced environment.
• Attention to detail – accuracy in processing order and docs (invoices and customs forms) spot errors quickly.
• Time management – meet tight deadlines and adapt to changing priorities, keep operations running smoothly under time constraints.
• Display strong communication skills written and verbal.
• Self‑motivation, commitment, and a hunger to learn and thrive in a new environment.
• Customer focused and commercially aware. Friendly and professional manner with clients.
• Good working knowledge of Microsoft applications (Word, Excel, email, TEAMS, etc.).
• Team collaboration – work well with colleagues across departments. Support a team‑first environment. Demonstrate and generate enthusiasm.
• Identify problems early and respond in an effective and timely manner. Positive pro‑active approach to all aspects of your role.
• Work effectively with positive conflict to generate new ideas and approaches. Take responsibility in difficult situations.

We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations. At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long‑term, sustainable success.