Internal Applicants Only - Web Developer

The position is based within University IT where the role holder will work as part of a professional service delivery team dedicated to the provision of an efficient, effective, customer focused and quality driven IT service to all staff and students across the University.

The job requires the role holder to:

· Contribute to a centre of expertise within the organisation, taking responsibility for the development and maintenance of technical systems.

· Contribute to the development, support and maintenance of University bespoke web and mobile applications.

· Take responsibility for the specification and design of website enhancements, using judgement and creativity to suggest the most appropriate course of action where appropriate.

· Agree appropriate design standards, methods and tools in consultation with line management.

· Ensure that all work is documented using the appropriate standards, methods and tools, including prototyping tools where appropriate.

· Maintain market awareness, assess software packages on their ability to meet all or parts of specified requirements and advise colleagues and management on their technical suitability.

· Liaise with colleagues where appropriate on cost benefit analyses, risk analyses and development plans.

· Liaise with external suppliers and contribute to the assessment and selection of suitable software packages to meet all or parts of specified requirements.

· Maintain an awareness of operational requirements especially in terms of service levels, availability, response times, security and repair times.

· Provide technical expertise, advice and guidance on all aspects of design and technology within your remit.

· Ensure that all tasks and procedures are carried out effectively and efficiently to agreed levels of service.

· Receive, log and prioritise support requests in accordance with agreed criteria and the needs of the organisation, escalating requests to development staff or suppliers where appropriate.

· Ensure that problems are dealt with in accordance with agreed standards and processes, and that escalation procedures are adhered to.

· Work within matrix-teams of staff across the organisation to deliver enhanced technology solutions to the University. Provide advice and guidance where necessary.

· Participate in any projects as appropriate.

· Establish relationships with key contacts to ensure role objectives are met, developing appropriate communication links with internal and external stakeholders as required.

· Abide by University policies on health and safety and equality and diversity.

· Perform other duties occasionally which are not included above, but consistent with the role.

Complete tasks normally associated with junior colleagues to meet operational demands. Undertake duties associated with a more senior role for developmental purposes.

1. Demonstrable experience of writing good quality maintainable code for large scale web applications

2. Experience of the full software development lifecycle including user stories, test driven development, agile or iterative delivery methodologies

3. Knowledge and experience using the following languages/frameworks/techniques or similar;

• HTML 5, JavaScript, React, PHP, CSS, Git and consuming APIs.

1. Demonstrable experience of utilising toolsets for monitoring, auditing and reviewing service support performance.

2. Excellent and proven relationship management skills with experience of managing the requirements of stakeholders

Customer Service, Communication and Team Working

1. Proven ability to shape developments through active participation within teams and groups.

2. Excellent interpersonal, communication and organisational skills. Able to document complex technical solutions in a logical and clear framework that can be readily understood by others.

Planning, Analysis and Problem Solving

1. Ability to be flexible to prioritise workload under pressure.

2. Demonstrable knowledge and experience in problem, error and knowledge management analysis, resolution and delivery techniques.

Qualifications and Education

1. Degree/NVQ 4 or equivalent / Professional membership/experience

Desirable Criteria

1. Experience of developing in a mobile first application.

2. An understanding of ITIL service management, or similar.

3. Ability to communicate in Welsh or have a willingness to learn