Shift Leader (Hospitality) University Sector - , Cardiff

The University’s Catering, Conferencing & Events Team provides a diversity of services to students, staff and visitors, including Hospitality, vending, bars, cafés, meeting rooms and banqueting, located throughout the University.

This post is primarily concerned with assisting in the day-to-day preparation, delivery and provision of Event Catering services across the University buildings, ensuring the delivery of quality service, cost-effective, efficient supervision of Hospitality staff and deployment of physical and human resources across Hospitality.

It is expected that the role holder will take leadership of event service in providing high standard of product information, customer service and ensuring the event team are following agreed standard operating procedures. They will support the Delivered Hospitality Management Team in achieving cost-effective deployment of physical and human resources across Events. The post holder will have experience in the delivery of large dinners, catering services for Conferences and Events, and delivery of hospitality to meeting rooms.

The post will involve regular attendance outside normal working hours (evenings, weekends) and requires the post holder to be able to manage their own time, without supervision, to support the achievement of the department's goals. One full-time position - 35 hours per week. Starting Salary: £25,249 per annum with two increment points up to £26,093 per annum (Grade 3).

These are campus-based roles. We offer a leading and rewarding staff benefits package:

• Real Living Wage salaries
• Uniform and Training
• Two contributory pension schemes, and you will be automatically opted into the relevant scheme for your job type
• Our Cycle 2 Work scheme enables employees to lease bicycles and associated safety equipment up to a value of £3,000 through a Salary Sacrifice scheme
• The Annual Season Ticket Travel Loans scheme allows you to apply for an interest-free loan from the university, who will then purchase a yearly travel ticket on your behalf. This amount will be repayable over 10 months
• Reduced rates on sports memberships
• Access to 90 plus staff discounts and deals
• Discounted childcare

The Person Specification is split into 2 sections: essential and desirable. Please demonstrate clearly how you meet all of the essential criteria. Where possible you should give examples of how, when and where you have used your experience, knowledge, specific skills and abilities to match those required for this particular job role.

Please ensure that you communicate this fully by creating a new document containing your supporting statement, listing ALL OF THE CRITERIA and commenting against each one as to how you meet them. This will need to be completed before you begin making your application online as you will be required to upload it.

Date advert posted: Wednesday, 29 July 2026. Closing date: Sunday, 16 August 2026.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We especially welcome and encourage applications from those under-represented groups within the University workforce, such as those who identify as LGBT+, Ethnic Minority or those with disabilities. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.