At a Glance
- Tasks: Lead event catering services and ensure top-notch customer service across the university.
- Company: Join Cardiff University's vibrant Catering, Conferencing & Events Team.
- Benefits: Enjoy a competitive salary, flexible working options, and great staff discounts.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in catering for events and strong leadership abilities required.
The predicted salary is between 25249 - 25249 £ per year.
The University’s Catering, Conferencing & Events Team provides a diversity of services to students, staff and visitors, including Hospitality, vending, bars, cafés, meeting rooms and banqueting, located throughout the University.
This post is primarily concerned with assisting in the day-to-day preparation, delivery and provision of Event Catering services across the University buildings, ensuring the delivery of quality service, cost effective, efficient supervision of Hospitality staff and deployment of physical and human resources across Hospitality.
It is expected that the role holder will take leadership of event service in providing high standard of product information, customer service and ensuring the event team are following agreed standard operating procedures. They will support the Delivered Hospitality Management Team in achieving cost effective deployment of physical and human resources across Events.
The post holder will have experience in the delivery of large dinners, catering services for Conferences and Events, and delivery of hospitality to meeting rooms. The post will involve regular attendance outside normal working hours (evenings, weekends) and requires the post holder to manage their own time, without supervision, to support the achievement of the department’s goals.
One full-time position - 35 hours per week. Starting Salary: £25,249 per annum with two increment points up to £26,093 per annum (Grade 3). These are campus-based roles.
- Real Living Wage salaries
- Uniform and Training
- Two contributory pension schemes
- Cycle 2 Work scheme
- Annual Season Ticket Travel Loans scheme
- Reduced rates on sports memberships
- Access to 90 plus staff discounts and deals
- Discounted childcare
The Person Specification is split into 2 sections: essential and desirable.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We especially welcome and encourage applications from those under-represented groups within the University workforce, such as those who identify as LGBT+, Ethnic Minority or those with disabilities.
In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Shift Leader (Hospitality) University Sector in Cardiff employer: Cardiff University
Cardiff University is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the realm of international research. With a strong commitment to employee development and a culture that values diversity and inclusion, staff are encouraged to grow their careers while contributing to impactful global partnerships. Located in the vibrant city of Cardiff, employees benefit from a rich cultural scene and a supportive community, making it an ideal place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader (Hospitality) University Sector in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cardiff University. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cardiff University
Don't be shy about reaching out to Cardiff University directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader (Hospitality) University Sector in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cardiff University and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cardiff University
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
