We are seeking a friendly, organised and customer-focused Hyb Assistant to join our Education Operations team.
As a key first point of contact, you will provide information, advice and administrative support to students, staff and visitors, helping to ensure an excellent student experience. You will manage a range of enquiries, maintain records and systems, coordinate appointments and bookings, and support the delivery of student services and events.
You will have excellent communication and customer service skills, strong organisational and administrative abilities, and good IT skills, including Microsoft Office. We are looking for someone who can work effectively in a busy environment, collaborate positively with colleagues, and take a proactive and professional approach to supporting students and delivering high-quality services. Previous experience in a customer service or administrative role would be advantageous., Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
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Hyb Assistant in Cardiff employer: Cardiff University
Cardiff University is an exceptional employer, offering a vibrant and inclusive work environment that prioritises employee well-being and professional development. With generous benefits such as 45 days of annual leave, a supportive local pension scheme, and opportunities for flexible working, the university fosters a culture of collaboration and innovation in teaching. As a member of the Occupational Therapy team, you will not only contribute to shaping future healthcare professionals but also benefit from comprehensive support in your career growth through programmes like the Cardiff University Education and Fellowship Programme.
