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- Tasks: Join our team to deliver top-notch customer service in Building Support Services.
- Company: Be part of Cardiff University, a world-class institution committed to excellence and inclusivity.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive work environment.
- Why this job: This role offers a chance to make a real impact while working in a vibrant university culture.
- Qualifications: Experience in Facilities or Building Support is essential; show us how you meet the criteria!
- Other info: Applications can be submitted in Welsh; we value diversity and inclusivity.
The predicted salary is between 23176 - 23414 £ per year.
We are looking for enthusiastic and reliable people with a passion for providing the highest levels of customer service to join our team in delivery of highly professional, efficient and customer centric Building Support Services representative of a world class University.
Successful candidates must have experience of working in a Facilities / Building Support role and be looking for an exciting new challenge to contribute to driving forward the university’s bold agenda.
There is one full-time, open-ended position.
Salary:£23,176 -£23,414 per annum (Grade 2).
IMPORTANT: The Person Specification is split into 2 sections: essential and desirable. Please demonstrate clearly how you meet all of the essential criteria. Where possible you should give examples of how, when and where you have used your experience, knowledge, specific skills and abilities to match those required for this particular job role.
Please ensure that you communicate this fully by developing a supporting statement, listing ALL OF THE CRITERIA and commenting against each one as to how you meet them.
This will need to be completed before you begin your online application as you will be required to upload it. When uploading the supporting statement the document title needs to read “supporting statement” and should also detail the post reference number BR.
Closing date: Tuesday, 11 August 2025
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
£23,176 to £23,414 per annum (Grade 2).
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Building Support Assistant employer: Cardiff University
Contact Detail:
Cardiff University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Support Assistant
✨Tip Number 1
Familiarise yourself with Cardiff University's values and mission. Understanding their commitment to equality, diversity, and community engagement will help you align your responses during interviews and discussions, showcasing that you're a good cultural fit.
✨Tip Number 2
Prepare specific examples from your previous experience in Facilities or Building Support roles. Think about challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills and customer service orientation.
✨Tip Number 3
Network with current or former employees of Cardiff University if possible. They can provide insights into the work environment and expectations, which can be invaluable when tailoring your approach to the role.
✨Tip Number 4
Be ready to discuss how you can contribute to the university's bold agenda. Research any recent initiatives or projects they have undertaken and think about how your skills can support these efforts.
We think you need these skills to ace Building Support Assistant
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and person specification. Make sure you understand the essential and desirable criteria, as you'll need to demonstrate how you meet these in your application.
Craft a Strong Supporting Statement: Develop a detailed supporting statement that addresses each of the essential criteria listed in the job description. Use specific examples from your past experience to illustrate how you meet these requirements.
Format Your Documents Correctly: When uploading your supporting statement, ensure the document is titled 'supporting statement' and includes the post reference number BR. This will help the hiring team easily identify your application.
Review and Submit: Before submitting your application, review all documents for clarity and accuracy. Ensure that your CV and supporting statement are free from errors and clearly showcase your qualifications for the Building Support Assistant role.
How to prepare for a job interview at Cardiff University
✨Showcase Your Customer Service Skills
Since the role focuses on providing high levels of customer service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or improved customer satisfaction.
✨Align with the University’s Values
Research Cardiff University's mission and values. During the interview, demonstrate how your personal values align with theirs, especially regarding equality, diversity, and community engagement.
✨Prepare a Strong Supporting Statement
Before the interview, ensure your supporting statement clearly addresses all essential criteria listed in the job description. Use concrete examples to illustrate how your skills and experiences meet these requirements.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a Facilities/Building Support context. Practice responding to hypothetical situations that may arise in the role, showcasing your critical thinking and adaptability.