Administrator

Reporting to the Research Officer, you will provide an administrative service to the School, engaging and completing a range of tasks to meet operational and customer service requirements.

You will provide support and guidance on a range of administrative duties, as detailed in the job description, to ensure the professional services team is supported and key duties undertaken.

You will have the ability to communicate effectively and professionally with a wide range of people and the ability to work as an effective team member, providing advice and guidance to other team members where necessary

The role is full time, 35 hours per week and is fixed term until 30th September 26.

Work is currently on a Hybrid basis with the balance towards on premises attendance and is determined by the needs of the organisation., Providing comprehensive and professional support to the School of Physics and Astronomy, providing support and guidance on externally funded research projects and related tasks., Provide detailed advice and guidance on support for research and financial processes and procedures to internal and external customers (staff, students or members of the public), using judgement and creativity to suggest the most appropriate course of action, and contributing to the solving of more complex issues.

Work with others to make recommendations to improve our ways of working.

Establish productive relationships with key individuals (University colleagues and external contacts) to help improve the level of service the team provides to its customers.

Perform a variety of administrative duties to support the team and department achieve its objectives.

Gather and analyse data (e.g. spend profiles, research outputs ) so that informed decisions can be made, establishing basic trends and patterns in the data and providing reports and recommendations for management.

Instruct and guide colleagues across the University within support for research as required.

General Duties

Abide by all University policies and undergo appropriate personal and professional development.

Perform other duties which are not included above, but which will be consistent with the role.

Uphold the Professional Services Values & Behaviours or local equivalent.

Specific Duties

Assisting with research output support, such as ensuring publications are open access

Providing support on budgeting and forecasting for research projects, monitoring spend and producing reports

Supporting PGR administration, including demonstrating and stipend payments and bench fees

Arranging meetings and events

HOW WE WILL SUPPORT YOU IN PERFORMING THIS ROLE

We want to support and develop you in the role, using a combination of the following to help you reach your full potential.

1. Regular one-to-one meetings with your team leader.

2. An experienced and supportive team around you.

3. Support to undertake job-relevant training and development, as identified by your Line Manager. This could be informal or could be an apprenticeship leading to a formal qualification, such as Business administration NVQ.

4. A staff mentoring scheme.

5. Support to learn Welsh or to update language skills.

We want to employ people with a wide variety of experiences. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We are particularly seeking applications from candidates who come from backgrounds that are underrepresented at the University, including people from Black, Asian and Minority Ethnic communities.

We are looking for a team player who will work with colleagues to provide a great service to staff and students. You don’t need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.

This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment with particular interest in support for research, showing your transferable skills and aptitude to be successful in the role. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.

Your application will be assessed against the following essential and desirable criteria for the role. Please copy and paste this section into a new document and give clear examples of how you can evidence meeting each criteria by writing under each one. You can draw on elements from any aspect of your life (e.g. work, home, education/qualifications or community life) as long as you focus on their relevance to the role.

Please save your supporting statement in a separate document with the title [YOURNAME-BR NUMBER-JOB TITLE] and attach it to your application in the recruitment system, available here.

Please note that these are also the criteria shortlisted applicants will be assessed against at interview and/or by other means (e.g. a skills test).

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English., 1. Ability to communicate in writing clearly, concisely, and effectively to provide detailed advice and guidance on externally funded research and financial processes.

1. Evidence of a good standard of numeracy and IT literacy.

2. Experience of working in an administrative role or environment and ability to set up standard office systems and procedures, making improvements to these as appropriate.

3. Specialist knowledge of the University’s research and financial processes.

4. Ability to communicate specialist and complex information effectively and professionally to a range of customers with varying levels of understanding.

5. Ability to advise and influence key stakeholders in your area of work.

6. Ability to explore customers’ needs and adapt the service you provide accordingly to ensure a quality service is delivered.

7. Ability to use your initiative and creativity to solve problems, respond to queries and make recommendations, identifying and proposing practical solutions.

8. Ability to work unsupervised to deadlines, planning, setting and monitoring your priorities and those of the team.

9. Experience of using the University’s research management software, such as Business Objects, Oracle, ORCA and Converis.

Desirable Criteria

1. Experience of working in a similar role or environment, e.g. Higher Education.

2. Ability to speak/understand Welsh or a willingness to learn.

For further details of this position please contact: Neil Sigllechner, Research Officer, sigllechnerns@cardiff.ac.uk or PhysicsHR Team, physicshr@cardiff.ac.uk