Food and Beverage Team Member - Park Plaza in Cardiff

Experience & Knowledge

• Previous experience working within a bar, restaurant, hotel, events or hospitality environment.
• Experience providing food and beverage service to customers or guests.
• Experience with setting up and clearing event, meeting or function spaces.
• Understanding of basic food and beverage service standards.
• Experience working in a busy, fast-paced environment would be advantageous.
• Previous experience of working at events, conferences or functions is desirable.

Skills & Abilities

• Confident and friendly approach with excellent customer service skills.
• Able to work effectively as part of a team and support colleagues when required.
• Good communication skills and a professional approach.
• Able to work efficiently while maintaining attention to detail.
• Comfortable carrying out physical tasks such as setting up rooms, moving tables and chairs, clearing equipment and restocking.
• Able to follow instructions and work to required standards.
• Good organisational skills and the ability to prioritise tasks during busy periods.

Personal Qualities

• Positive, enthusiastic and approachable.
• Reliable and punctual.
• Flexible and willing to support across different areas of Food & Beverage.
• Calm and professional when working under pressure.
• Takes pride in delivering a great guest experience.
• Team-focused with a willingness to get stuck in and help wherever needed.

Our expectations

We are looking for someone who is friendly, reliable and confident in a hospitality environment, with the ability to hit the ground running. You will ideally have previous experience in a bar, restaurant, hotel or events environment and be comfortable with food and drink service, setting up and clearing event spaces and supporting the wider team during busy periods. A positive attitude, strong work ethic and willingness to provide excellent service are essential.

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