Technician

Technician

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Support teaching and research by preparing materials and maintaining equipment in the School of Pharmacy.
  • Company: Join Cardiff University, a top UK institution dedicated to pharmacy education and research.
  • Benefits: Enjoy a full-time role with a competitive salary and flexible working options.
  • Why this job: Be part of a dynamic team that enhances student experiences and contributes to impactful research.
  • Qualifications: NVQ 2/GCSE level A-C or equivalent experience; technical support experience is essential.
  • Other info: Applications welcome in Welsh; commitment to equality and diversity in the workplace.

Advert

Technician

School Of Pharmacy and Pharmaceutical Sciences

The School of Pharmacy and Pharmaceutical Sciences is one of the top UK schools of Pharmacy. Our degrees are informed and supported by our research and allow students to explore the different aspects of pharmacy.

We aim to recruit an enthusiastic and effective team player, who will positively contribute to the school’s technical services to support the educational experience of undergraduate and postgraduate students and our impactful research community.

Working in partnership with academic and technician colleagues, you will be key in the preparation for practical classes, workshops and examinations. You will support the school’s research laboratories assisting in ensuring the functionality and safety of the laboratories.

This position is full-time (35 hours per week) and open-ended.

Salary: £24,900 – £25,733 per annum, (Grade 3).

Please note that it is not expected that we will appoint above grade 3.13, currently £24,900 per annum.

Date advert posted: Wednesday, 6 August 2025

Closing date: Wednesday, 27 August 2025

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Job Description

JOB PURPOSE

You will work closely with Professional Services and Academic Staff within the School of Pharmacy and Pharmaceutical Sciences to provide comprehensive technical support for teaching and research activity. Engaging in and completing a range of routine tasks to meet operational and customer service requirements. You will provide support and guidance on operational processes, completing key technical duties.

Main Duties & Responsibilities

  • Provide a service to staff and students by maintaining, servicing and repairing materials, machinery and equipment within teaching spaces and communal areas, advising and training staff and students on their appropriate use using established guidelines
  • Prepare all materials and equipment as necessary for customers use and ensure area of responsible is kept clean and tidy
  • Undertake stock control, ensuring adequate security and levels of stock are maintained and stock is distributed as required
  • Deal with routine enquires from internal and external customers in a professional manner, following established procedures, referring complex enquires to relevant staff members, ensuring all relevant facts and information needed is recorded and passed on
  • Assist in the maintenance of routine records, updating databases and analysing routine data/information as required
  • Record the results of experiments in a presentable and user-friendly format and to assist staff and students in the preparation of technical data/materials for future reference such as publication or teaching purposes
  • Plan and manage small projects ensuring the effective use of resources
  • Participate actively within the work team, setting an example and showing a flexible approach to delivering team results

General Duties (standard)

∙ Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.

∙ Abide by University policies on Health and Safety and Equality and Diversity.

∙ Perform other duties occasionally which are not included above, but which will be consistent with the role.

Person Specification

IMPORTANT NOTE: When submitting your supporting statement, you must provide evidence as to how you meet each of the essential (and desirable if applicable) criteria below. We suggest that you do so by using each of the criteria as sub-headings, providing written evidence of your relevant skills underneath. Before uploading this attachment, please ensure that you include ****BR within the filename.

Essential Criteria

Qualifications And Education

  • NVQ 2/GCSE level A-C or equivalent qualification/work related experience

Knowledge, Skills and Experience

  • Experience in constructing, maintaining and repairing equipment
  • Significant experience in working in technical support role
  • Proficient in the use of appropriate IT packages including MS Outlook, Excel and Word

Customer Service, Communication and Team Working

  • Ability to communicate effectively and professionally with a wide range of people
  • Evidence of working well as an effective team member, providing advice and guidance to other team members where necessary
  • Ability to deal promptly, effectively and courteously with requests for information or service

Planning, Analysis and Problem Solving

  • Ability to use initiative in solving problems and responding to queries ensuring compliance with standard procedures and practices
  • Ability to work on own initiative and unsupervised to deadlines, planning, organising and setting priorities for own work, as well as managing small projects as appropriate

Other

  • A willingness to undertake further training and development

Desirable Criteria

  • A-levels or an equivalent qualification or equivalent work related experience
  • Experience of working in a Higher Education environment
  • Fluency in Welsh, written and oral

Salary Range Min.

24,900

Salary Range Max.

25,733

Job Category

Technical

Grade

Grade 3 #J-18808-Ljbffr

Technician employer: Cardiff University / Prifysgol Caerdydd

Cardiff University is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and diversity. As a Technician in the School of Pharmacy and Pharmaceutical Sciences, you will benefit from a supportive environment that fosters professional growth and collaboration with academic staff, while enjoying flexible working arrangements to maintain a healthy work-life balance.
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Contact Detail:

Cardiff University / Prifysgol Caerdydd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technician

✨Tip Number 1

Familiarise yourself with the specific technical equipment and materials used in pharmacy and pharmaceutical sciences. Understanding the tools and processes will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former technicians in similar roles, especially within academic settings. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your experience.

✨Tip Number 3

Prepare to discuss your experience in customer service and teamwork, as these are crucial for the role. Think of specific examples where you've successfully collaborated with others or resolved issues, as this will showcase your ability to fit into the team.

✨Tip Number 4

Research Cardiff University's commitment to equality and diversity. Being able to speak about how you align with their values during your interview can set you apart from other candidates and show that you're a good cultural fit for the institution.

We think you need these skills to ace Technician

Technical Support Experience
Equipment Maintenance and Repair
Stock Control Management
Customer Service Skills
Effective Communication
Team Collaboration
Problem-Solving Skills
Project Management
IT Proficiency (MS Outlook, Excel, Word)
Data Analysis and Record Keeping
Health and Safety Compliance
Attention to Detail
Initiative and Self-Motivation
Flexibility and Adaptability

Some tips for your application 🫡

Understand the Job Requirements: Carefully read the job description for the Technician position. Highlight the essential and desirable criteria, and think about how your skills and experiences align with these requirements.

Tailor Your Supporting Statement: When writing your supporting statement, use the essential criteria as sub-headings. Provide specific examples of your relevant skills and experiences under each criterion to demonstrate how you meet them.

Showcase Your Technical Skills: Emphasise your experience in constructing, maintaining, and repairing equipment. Mention any relevant qualifications or training that support your technical abilities, especially those related to the role.

Highlight Teamwork and Communication: Since the role requires effective communication and teamwork, include examples of how you've successfully collaborated with others in previous roles. This could be through projects, customer service, or training experiences.

How to prepare for a job interview at Cardiff University / Prifysgol Caerdydd

✨Show Your Technical Skills

Be prepared to discuss your experience in constructing, maintaining, and repairing equipment. Highlight specific examples from your previous roles that demonstrate your technical expertise and problem-solving abilities.

✨Emphasise Teamwork

Since the role requires working closely with academic and professional staff, share examples of how you've successfully collaborated in a team environment. Mention any instances where you provided guidance or support to colleagues.

✨Demonstrate Customer Service Skills

The position involves dealing with routine enquiries from staff and students. Prepare to discuss how you've handled customer service situations in the past, focusing on your communication skills and ability to respond effectively to requests.

✨Prepare for Practical Scenarios

Expect questions related to preparing materials and equipment for practical classes. Think about how you would ensure safety and functionality in a laboratory setting, and be ready to discuss your approach to maintaining cleanliness and organisation.

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