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- Tasks: Lead a team in delivering top-notch food and beverage services on campus.
- Company: Join Cardiff University, a prestigious institution known for its vibrant community.
- Benefits: Enjoy competitive salary, holiday entitlement, pension schemes, and staff discounts.
- Why this job: Be part of a dynamic team that values diversity and offers flexible working options.
- Qualifications: Supervisory experience in hospitality and barista training are essential.
- Other info: Applications close on 29 June 2025; diverse applicants are encouraged.
The predicted salary is between 24900 - 34860 £ per year.
Join Cardiff University as a Shift Leader (Retail - Catering University Sector). Cardiff University, a renowned institution in Cardiff, is seeking an engaging, motivated, and energetic shift leader to join our team. The role involves supervising food and beverage services, managing staff, and ensuring high standards of customer service and safety.
Responsibilities include:
- Overseeing daily operations
- Supervising and motivating staff
- Managing stock and safety protocols
- Delivering excellent customer service
The ideal candidate will have supervisory experience in a hospitality setting, barista training, and a positive attitude.
Starting salary is £24,900 per annum, with benefits including holiday entitlement, pension schemes, staff discounts, and more. The role requires full-time hours, including early mornings, evenings, and weekends, based on campus.
Applicants must read the detailed person specification and prepare a supporting statement addressing all essential criteria. Applications are open until 29 June 2025.
Cardiff University values diversity and encourages applications from all backgrounds. Flexible working options will be considered.
Shift Leader (Retail - Catering University Sector) employer: Cardiff University / Prifysgol Caerdydd
Contact Detail:
Cardiff University / Prifysgol Caerdydd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader (Retail - Catering University Sector)
✨Tip Number 1
Familiarise yourself with Cardiff University's values and mission. Understanding their commitment to diversity and community engagement can help you tailor your approach during interviews, showing that you align with their ethos.
✨Tip Number 2
Highlight your supervisory experience in hospitality settings during any informal conversations or networking opportunities. This will help you stand out as a candidate who is not only qualified but also passionate about leading teams in a fast-paced environment.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed stock and safety protocols in previous roles. Being able to share real-life scenarios will demonstrate your practical knowledge and readiness for the responsibilities of a Shift Leader.
✨Tip Number 4
Engage with current employees or alumni from Cardiff University on platforms like LinkedIn. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Shift Leader (Retail - Catering University Sector)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shift Leader position. Make notes on key points that resonate with your experience.
Tailor Your Supporting Statement: Craft a supporting statement that directly addresses the essential criteria outlined in the person specification. Use specific examples from your previous experience in hospitality to demonstrate your suitability for the role.
Highlight Relevant Experience: Emphasise any supervisory experience you have in a hospitality setting, as well as any barista training. This will show that you have the necessary skills to manage staff and ensure high standards of service.
Proofread Your Application: Before submitting your application, carefully proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cardiff University / Prifysgol Caerdydd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Shift Leader in the retail catering sector. Familiarise yourself with the daily operations, staff management, and customer service expectations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Supervisory Experience
Prepare examples from your past roles where you've successfully supervised staff or managed a team. Highlight specific situations where you motivated your team or improved service standards, as this will resonate well with the interviewers.
✨Emphasise Customer Service Skills
Since the role involves ensuring high standards of customer service, be ready to discuss how you handle customer complaints or difficult situations. Share anecdotes that showcase your ability to maintain a positive atmosphere and resolve issues effectively.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, training opportunities, and the university's approach to customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
