Domestic Assistant (Cleaner - University Accommodation)

We will be looking for enthusiastic, positive and reliable individuals to provide an effective cleaning service on a student residences site. Various posts, depending on availability, ranging on average between 16 - 21 hours per week typically between 8.30am - 3.00pm, Monday - Friday.

Starting Salary: £12.60 per hour. Package includes 32 days holiday per year plus 8 bank holidays, pro rata for part time staff, as well as access to a range of staff discounts.

The role will require a flexible approach to working hours and is based on working 5 days out of 7 each week, as required, (typically Monday - Friday), to support the achievement of the department's goals. During arrivals / departures, conferences and other busy periods you may be required to work additional hours. Please note this role requires you to be based on campus.

Benefits include:

• 32 days holiday per year plus 8 bank holidays, including Christmas and New Year Off, pro rata for part time staff
• Uniform and Training
• Two contributory pension schemes
• Cycle 2 Work scheme
• Annual Season Ticket Travel Loans scheme
• Reduced rates on sports memberships
• Access to 90 plus staff discounts and deals
• Discounted childcare

MAIN DUTIES

• To clean designated areas in student residences, i.e. study / bedrooms, bathrooms, communal areas, kitchens, toilets, showers, corridors, foyers, stairs, landings, windows, walls, lifts, TV rooms to ensure they are kept in a clean and hygienic condition, including carpet shampooing, where applicable.
• To effectively clean all touch points e.g. door handles, knobs, locks and push plates, railings, banisters, lift buttons, vending machines, light switches etc.
• To check and replenish hand sanitiser station supplies throughout the site.
• To use the most appropriate approved cleaning equipment and materials.
• To move furniture and cookers / fridges and other equipment as required to enable effective cleaning.
• To defrost fridges / freezers where directed.
• To provide room servicing, including bathrooms and kitchens, changing bed linen, taking bed linen to / from a central storage area, removing refuse etc.
• To remove refuse and dispose of it in the appropriate receptacles.
• To clean bar, administrative offices, and any other areas, where applicable.
• To carry necessary cleaning materials and equipment from area to area, ensuring they are kept in a clean and safe working order.
• To report any damage and / or maintenance needs to the supervisor.
• To participate in legionella flushing procedures and maintain accurate records as required.
• To attend and actively participate in all basic training as identified in the Training Matrix.
• To identify your personal training needs in conjunction with your manager, ensuring that learning is transferred to the workplace.
• To adhere to relevant Health, Safety / Hygiene working practices and legislation, using only cleaning materials and equipment provided.
• To be aware of and to report any potential workplace / personal hazards to health and safety.
• To abide by university policies on Health & Safety.
• To ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other University policies, procedures and codes as appropriate.
• To provide a service to customers during arrivals / departures, conferences and other busy periods which may be within other residences and involve working additional hours.
• You may be asked to perform other duties occasionally which are not included above, but which will be consistent with the role.

PERSON SPECIFICATION

Essential Criteria:

• Experience of carrying out domestic duties within a household or commercial environment.
• Experience of communicating information both orally and in writing (basic literacy), to a wide range of people.
• An ability to respond to customer needs in a polite and courteous manner, adapting to their requirements accordingly.
• Proven ability to follow instructions and procedures.
• Understanding of correct use of cleaning materials in a household or commercial environment and the ability to use basic cleaning equipment.
• Experience of undertaking manual handling activities.

Desirable Criteria:

• Evidence of ability to use email and internet-based applications.
• Ability to speak / understand Welsh or willingness to learn.

All shortlisting decisions will be based initially on essential criteria, with desirable being used to further select or deselect candidates as appropriate.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.