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- Tasks: Support operations in nightclubs and events, serving drinks and maintaining cleanliness.
- Company: Join a vibrant venue known for exciting gigs and nightlife experiences.
- Benefits: Enjoy flexible shifts, team perks, and a fun work environment.
- Why this job: Perfect for students seeking evening work in a lively atmosphere with great social interactions.
- Qualifications: Must be a student for the 2025/26 academic year and available for induction on 11th September.
- Other info: Complete online training before starting; ear protection provided for loud environments.
To provide operational support across all commercial areas including, but not limited to: Y Plas Nightclub, Great Hall Gigs, Cloakroom, Box Office, and Corporate Events. The role primarily involves serving alcoholic drinks in nightclub environments and cleaning bars to set standards. Most shifts will be evenings and late nights. There will also be the requirement to assist the facilities team in cleaning customer areas once trade has finished.
Main Duties:
- To maintain excellent customer service at all times with the aim of exceeding customer expectations.
- To ensure that all parts of the venue are clean and tidy at all times, including but not limited to, assisting the facilities team with event cleandown and undertaking weekly deep cleans of all trading areas.
- To serve all customers quickly and efficiently, meeting set departmental standards.
- To be aware of current promotions and special offers, upselling where appropriate.
- To adhere to all company policies and procedures.
- To adhere to all licensing legislation and food hygiene policies.
- To be responsible for your own Health & Safety and observe all regulations in relation to the Health & Safety at Work Act.
- To be proactive in your approach to all tasks and duties undertaken whilst working within the Venues.
Note that this role will require working within a Licensed Premises which involves dispensing and serving alcohol to customers in a loud and fast paced nightclub/live music environment. Ear protection is provided.
Additional Duties:
- To carry out any other reasonable tasks as directed by Managers or Team Leaders.
- Help create a positive and encouraging work environment for all staff.
- To attend individual and group meetings throughout the year aimed at addressing the following: Reviewing procedures, giving ideas on improvements, performance reviews, general updates.
Venues Assistant 25/26 | Cynorthwyydd Lleoliadau 25/26 employer: Cardiff Union Services Ltd
Contact Detail:
Cardiff Union Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venues Assistant 25/26 | Cynorthwyydd Lleoliadau 25/26
✨Tip Number 1
Familiarise yourself with the venues you'll be working in, like Y Plas Nightclub and the Great Hall. Understanding the layout and atmosphere can help you feel more confident during your shifts and impress your managers.
✨Tip Number 2
Brush up on your customer service skills, especially in a fast-paced environment. Practising how to handle difficult situations or complaints can set you apart from other candidates.
✨Tip Number 3
Make sure you're aware of the licensing laws and food hygiene policies relevant to serving alcohol and food. Showing that you understand these regulations will demonstrate your commitment to safety and professionalism.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since most shifts are in the evenings and late nights, showing that you can commit to these hours will make you a more attractive candidate.
We think you need these skills to ace Venues Assistant 25/26 | Cynorthwyydd Lleoliadau 25/26
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Venues Assistant position. Make sure you highlight your relevant experience in customer service and working in fast-paced environments.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any previous work in hospitality, event support, or similar roles, and include specific examples of how you've provided excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the venue. Mention your availability for the induction day and your commitment to completing the online learning courses before starting work.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cardiff Union Services Ltd
✨Show Your Customer Service Skills
Since the role involves maintaining excellent customer service, be prepared to discuss your previous experiences in customer-facing roles. Highlight specific examples where you exceeded customer expectations or handled difficult situations effectively.
✨Demonstrate Your Team Spirit
This position requires working closely with a team, especially during busy events. Share examples of how you've collaborated with others in past jobs or projects, and emphasise your ability to create a positive work environment.
✨Familiarise Yourself with Licensing Laws
Understanding licensing legislation is crucial for this role. Brush up on relevant laws regarding serving alcohol and food hygiene policies. Being knowledgeable will show your commitment to compliance and safety.
✨Prepare for a Fast-Paced Environment
The job will involve working in a loud and fast-paced nightclub setting. Be ready to discuss how you handle high-pressure situations and maintain efficiency while serving customers. Mention any experience you have in similar environments.
