Retail and Post Office Assistant | Cynorthwyydd Gwerthu a Swyddfa Bost in Cardiff

Job Description

We are looking for an individual with a passion for retail to join our Love Cardiff Team, supporting with the retail and Post Office operations. We are looking for someone that can start their induction as soon as possible.

The suitable candidate will be able to work Tuesdays and Thursdays between 10:30am – 5:15pm. You must have availability outside term times including but not limited to January, Easter, June and July for graduation and stock taking. There are other available hours between: Monday – Friday 10:30am – 5:15pm and an occasionally on weekends.

Retail and customer service experience is essential.

Post Office experience is highly desirable but not essential – full training will be provided.

Duties would include but are not limited to:

• Daily operations of the Post Office following all official Post Office policies and procedures,
• Cash handling, including opening and cashing up Love Cardiff and Post Office,
• Replenishing clothing and merchandise,
• Assisting with visual merchandising,
• Processing online orders,
• Helping to maintain online shop,
• Maintaining a clean and tidy environment,
• Dealing with customer enquiries over email and phone,
• Assisting with key projects/ pop up stalls off site including but not limited to; Graduation merchandise stalls, Freshers’ etc.

Person Specification

• Willing to learn the Post Office function – to include start and end of day procedure. This is a fundamental part of the role and all staff will be expected to carry out this duty once full training has been completed,
• Team working essential with a good aptitude for using own initiative,
• Prioritising tasks and managing time effectively,
• Supporting promotions to help achieve targets,
• Confident and responsible,
• Previous experience in a customer facing retail role,
• Prepared to have a lot of fun whilst reaching daily KPI’s,
• Able to work Tuesdays and Thursdays,
• Able to work graduation 2026,
• Willing to participate in social media content for Love Cardiff\' social media.
• Experience working in a busy, fast paced environment,
• Ability to plan and prioritise tasks,
• Ability to demonstrate use of initiative and leadership,
• Social Media Marketing experience,
• Available to work the occasional weekend.

General

• Ensure the core values, vision and strategic plan of Cardiff University Students’ Union are prevalent in their personal attitude and approach to all work and decision making,
• Demonstrate and engender a positive, helpful and welcoming attitude to fellow staff, student members and customers,
• Maintain a flexible approach to duties and be prepared to undertake such tasks as may from time to time be required by their line manager,
• To be responsible for their own health and safety and observe all regulations in relation to the Health and Safety at Work Act.

About The Company

Important information for working through Jobshop:

Please note, this advert may come down early if there are a high volume of applications. If you are interested in this role, we recommend you apply as soon as possible.

All students who undertake work through Jobshop must complete a Right to Work check before starting any paid work or work-related training. We will contact successful candidates regarding this. To find out more about Right to Work please contact [email protected].

Students are eligible to work through Jobshop for 3-months post their end of studies date ( usually noted on their student ID/ proof of enrolment letter), providing all Right to Work documents (such as visas) are still in date. Please only apply if you are eligible to work for the entirety of the role.

If you are on an hour specialised visa, it is your responsibility to ensure you do not exceed the working hour restriction Monday - Sunday, each week. This is a legal restriction that must be adhered to for work completed both within and outside of Jobshop.

Temporary Ongoing Requirement (regular weekly work)