At a Glance
- Tasks: Join our Love Cardiff Team to support retail and Post Office operations.
- Company: Exciting opportunity with Cardiff University Students’ Union.
- Benefits: Flexible hours, fun work environment, and full training provided.
- Other info: Apply quickly as positions may fill fast!
- Why this job: Gain valuable retail experience while having fun and making a difference.
- Qualifications: Retail and customer service experience required; Post Office experience is a plus.
Job Description
We are looking for an individual with a passion for retail to join our Love Cardiff Team, supporting with the retail and Post Office operations. We are looking for someone that can start their induction as soon as possible.
The suitable candidate will be able to work Tuesdays and Thursdays between 10:30am – 5:15pm. You must have availability outside term times including but not limited to January, Easter, June and July for graduation and stock taking. There are other available hours between: Monday – Friday 10:30am – 5:15pm and an occasionally on weekends.
Retail and customer service experience is essential.
Post Office experience is highly desirable but not essential – full training will be provided.
Duties would include but are not limited to:
- Daily operations of the Post Office following all official Post Office policies and procedures,
- Cash handling, including opening and cashing up Love Cardiff and Post Office,
- Replenishing clothing and merchandise,
- Assisting with visual merchandising,
- Processing online orders,
- Helping to maintain online shop,
- Maintaining a clean and tidy environment,
- Dealing with customer enquiries over email and phone,
- Assisting with key projects/ pop up stalls off site including but not limited to; Graduation merchandise stalls, Freshers’ etc.
Person Specification
- Willing to learn the Post Office function – to include start and end of day procedure. This is a fundamental part of the role and all staff will be expected to carry out this duty once full training has been completed,
- Team working essential with a good aptitude for using own initiative,
- Prioritising tasks and managing time effectively,
- Supporting promotions to help achieve targets,
- Confident and responsible,
- Previous experience in a customer facing retail role,
- Prepared to have a lot of fun whilst reaching daily KPI’s,
- Able to work Tuesdays and Thursdays,
- Able to work graduation 2026,
- Willing to participate in social media content for Love Cardiff\' social media.
- Experience working in a busy, fast paced environment,
- Ability to plan and prioritise tasks,
- Ability to demonstrate use of initiative and leadership,
- Social Media Marketing experience,
- Available to work the occasional weekend.
General
- Ensure the core values, vision and strategic plan of Cardiff University Students’ Union are prevalent in their personal attitude and approach to all work and decision making,
- Demonstrate and engender a positive, helpful and welcoming attitude to fellow staff, student members and customers,
- Maintain a flexible approach to duties and be prepared to undertake such tasks as may from time to time be required by their line manager,
- To be responsible for their own health and safety and observe all regulations in relation to the Health and Safety at Work Act.
About The Company
Important information for working through Jobshop:
Please note, this advert may come down early if there are a high volume of applications. If you are interested in this role, we recommend you apply as soon as possible.
All students who undertake work through Jobshop must complete a Right to Work check before starting any paid work or work-related training. We will contact successful candidates regarding this. To find out more about Right to Work please contact [email protected].
Students are eligible to work through Jobshop for 3-months post their end of studies date ( usually noted on their student ID/ proof of enrolment letter), providing all Right to Work documents (such as visas) are still in date. Please only apply if you are eligible to work for the entirety of the role.
If you are on an hour specialised visa, it is your responsibility to ensure you do not exceed the working hour restriction Monday - Sunday, each week. This is a legal restriction that must be adhered to for work completed both within and outside of Jobshop.
Temporary Ongoing Requirement (regular weekly work)
Retail and Post Office Assistant | Cynorthwyydd Gwerthu a Swyddfa Bost in Cardiff employer: Cardiff Union Services Ltd
Join the Love Cardiff Team as a Retail and Post Office Assistant, where you'll thrive in a vibrant work culture that values teamwork and initiative. With flexible hours and comprehensive training provided, this role offers a fantastic opportunity for personal growth while engaging with the community during exciting events like graduations and Freshers'. Experience a supportive environment that prioritises your development and well-being, making it an excellent place to build your career in retail.
Contact Details:
Cardiff Union Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail and Post Office Assistant | Cynorthwyydd Gwerthu a Swyddfa Bost in Cardiff
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cardiff Union Services Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail and Post Office Assistant | Cynorthwyydd Gwerthu a Swyddfa Bost in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cardiff Union Services Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cardiff Union Services Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cardiff Union Services Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cardiff Union Services Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cardiff Union Services Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cardiff Union Services Ltd!
