At a Glance
- Tasks: Assist with queue management and student engagement at our enrolment event.
- Company: Join Cardiff University’s vibrant community and support fellow students during enrolment.
- Benefits: Flexible hours post-event and a chance to gain valuable experience.
- Other info: Apply quickly as spots may fill fast; Right to Work check required.
- Why this job: Perfect for students wanting to connect, learn, and make an impact on campus life.
- Qualifications: Ideal for undergraduates or postgraduates with a friendly attitude and knowledge of university life.
We are looking for Enrolment Support Staff for queue management at our enrolment event in September/October.
The main responsibilities are:
- Meeting and greeting students.
- Checking their tickets.
- Directing them through the building/rooms to collect their ID cards.
Person Specification
We\'re ideally looking for a continuing undergraduate or postgraduate student with some experience of Cardiff University life.
You must be friendly, outgoing, and keen to engage with students.
Role Details
The role is 37.5 hours per week from 17th September to 1st October, after which hours will reduce to an \'as needed\' basis until 10/10/2025. The work will run Monday to Friday each week.
Please include any relevant experience and your availability in your application.
About The Company
Important information for working through Jobshop:
Please note, this advert may be removed early if there is a high volume of applications. We recommend applying as soon as possible if interested.
All students working through Jobshop must complete a Right to Work check before starting paid work or training. Successful candidates will be contacted regarding this. For more information about Right to Work, contact jobshopforms@cardiff.ac.uk.
Students can work through Jobshop for up to 3 months after their end of studies date (usually noted on student ID or proof of enrolment), provided all Right to Work documents (such as visas) are valid. Only apply if you are eligible to work for the entire duration of the role.
If on an hours-limited visa, it is your responsibility to ensure you do not exceed the working hours restriction each week. This legal requirement applies to work both within and outside of Jobshop.
#J-18808-LjbffrEvent Assistant - Enrolment (17/09/25 - 10/10/25) in Cardiff employer: Cardiff Union Services Ltd
As an Event Assistant at Cardiff University, you will be part of a vibrant and supportive work culture that values student engagement and community spirit. This role offers flexible working hours tailored to your academic schedule, providing a unique opportunity for personal growth and networking within the university environment. Join us to gain valuable experience while contributing to a welcoming atmosphere for fellow students during the enrolment event.
Contact Details:
Cardiff Union Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Event Assistant - Enrolment (17/09/25 - 10/10/25) in Cardiff
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Cardiff Union Services Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Cardiff Union Services Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Event Assistant - Enrolment (17/09/25 - 10/10/25) in Cardiff
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Cardiff Union Services Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Cardiff Union Services Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Cardiff Union Services Ltd!
How to prepare for a job interview at Cardiff Union Services Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
