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- Tasks: Conduct engaging telephone interviews to gather public opinions on various topics.
- Company: Join Beaufort Research, Wales’ top social and marketing research agency.
- Benefits: Flexible hours, competitive pay, and all equipment provided for remote work.
- Why this job: Make a difference by helping clients shape policies and products through valuable insights.
- Qualifications: Great communication skills; experience in market research is a plus but not required.
- Other info: Work from home with full training provided; fluency in Welsh is an advantage.
The predicted salary is between 11 - 16 £ per hour.
Are you a good communicator looking for flexible, interesting telephone work to carry out from home? Beaufort Research, Wales’ leading social and marketing research agency, is recruiting people to join our team of telephone interviewers working remotely at home.
You will be working on a wide range of interesting and varied surveys for clients such as government bodies, public organisations and large businesses. You will be carrying out interviews over the phone and using a tablet to find out the public’s views on different topics to help clients develop policies or products, assess the effectiveness of their advertising and communications and measure customer satisfaction. There is absolutely no selling involved - Beaufort is a member of the Market Research Society (MRS) and all work is carried out strictly in accordance with the MRS ethical Code of Conduct.
Person SpecificationWe are looking to recruit confident, motivated, and well-spoken people of all ages and all backgrounds, with excellent communications skills preferably in or around the Cardiff area. Previous experience of telephone interviewing is useful but not essential - full training will be provided if no previous market research experience.
Somewhere quiet and comfortable to work is essential, along with excellent broadband. We will supply you with a tablet, headphones and all the equipment you need to carry out the job from home. Fluency in Welsh is an advantage as we run many surveys bilingually, but we also welcome applications from non-Welsh speakers.
Our current shifts are running between 9.30 am – 5.30 pm and 2-7pm. We are looking for people who can commit to a minimum of three day shifts per week. While the work is flexible, reliability and good performance are essential.
Pay is linked to performance, with the opportunity to earn an enhanced rate for good performance. The rates of pay are: Basic rate - £13.68 per hour (including holiday pay).
The closing date for this job advert will be Friday 30th January 2026. We will be in touch to arrange a phone interview.
Please note, we are advertising this role on behalf of Beaufort Research and, if successful, you will be employed directly by Beaufort Research. This advert may come down early if there are a high volume of applications. If you are interested in this role, we recommend you apply as soon as possible.
If you are on an hour's-limited visa, it is your responsibility to ensure you do not exceed the working-hour restriction Monday - Sunday, each week. This is a legal restriction that must be adhered to for work completed both within and outside of Jobshop.
Telephone Market Research Interviewer - Beaufort Research in Cardiff employer: Cardiff Union Services Ltd
Contact Detail:
Cardiff Union Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Market Research Interviewer - Beaufort Research in Cardiff
✨Tip Number 1
Get your communication skills polished! Since you'll be chatting with people over the phone, practice speaking clearly and confidently. Maybe even do a mock interview with a friend to get comfortable.
✨Tip Number 2
Create a quiet and comfy workspace at home. Make sure you have a good internet connection and all the tools you need, like a tablet and headphones. A distraction-free zone will help you focus on those important calls!
✨Tip Number 3
Flexibility is key! Be ready to adapt your schedule to fit the shifts available. Showing that you can commit to at least three days a week will make you stand out as a reliable candidate.
✨Tip Number 4
Apply through our website ASAP! The sooner you get your application in, the better your chances are of landing that phone interview. Don’t wait until the last minute; we want to see you on our team!
We think you need these skills to ace Telephone Market Research Interviewer - Beaufort Research in Cardiff
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your communication skills and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention any relevant experience, even if it’s not directly related to market research, to show us why you’re a great fit!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Avoid jargon and long-winded sentences; instead, focus on delivering your message in a clear and engaging way.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cardiff Union Services Ltd
✨Know Your Stuff
Before the interview, make sure you understand what Beaufort Research does and the types of surveys they conduct. Familiarise yourself with their clients and the importance of ethical market research. This will show your genuine interest in the role and help you answer questions more confidently.
✨Practice Your Communication Skills
Since this role is all about communication, practice speaking clearly and confidently. You could even do mock interviews with friends or family. Focus on how you articulate your thoughts and ensure you can convey information effectively over the phone.
✨Set Up Your Space
Create a quiet and comfortable workspace for your interview. Make sure there are no distractions and that your internet connection is stable. This will not only help you focus during the interview but also demonstrate your commitment to working from home effectively.
✨Be Ready for Questions
Think about potential questions you might be asked, especially around your availability and reliability. Be prepared to discuss your motivation for applying and how you can contribute to the team. Showing enthusiasm for the role can really set you apart!
