At a Glance
- Tasks: Manage student inquiries and maintain records while providing top-notch service.
- Company: Dynamic educational institution in Cardiff with a supportive team.
- Benefits: Flexible hybrid working model and valuable training opportunities.
- Why this job: Join a passionate team and make a difference in students' lives.
- Qualifications: Strong customer service skills and effective communication abilities.
- Other info: Opportunity for growth with increased hours and responsibilities.
The predicted salary is between 20000 - 25000 £ per year.
An educational institution in Cardiff is seeking a dedicated Administrative Support role within the Student Recruitment and Support Team. The position involves managing student inquiries through various channels, maintaining records, and ensuring a high-quality service experience.
Ideal candidates will demonstrate strong customer service skills, effective communication, and flexibility in a hybrid working model. Training will initially require 20 hours per week, increasing to 37 hours from June to October 2026.
Bilingual Student Recruitment & Support (Hybrid) in Cardiff employer: Cardiff Union Services Ltd
Contact Detail:
Cardiff Union Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Student Recruitment & Support (Hybrid) in Cardiff
✨Tip Number 1
Make sure to research the institution and its values before your interview. We want to see that you’re genuinely interested in the role and understand what makes us tick!
✨Tip Number 2
Practice your customer service scenarios! Think about how you’d handle different student inquiries. We love candidates who can demonstrate their problem-solving skills on the spot.
✨Tip Number 3
Show off your communication skills during the interview. Whether it’s through clear answers or asking insightful questions, we want to see you shine in this area!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure you’re considered for the role.
We think you need these skills to ace Bilingual Student Recruitment & Support (Hybrid) in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help others, especially in a student support context.
Tailor Your Application: Don’t just send the same application everywhere! We love it when candidates tailor their applications to us. Mention specific skills or experiences that relate directly to the role of Bilingual Student Recruitment & Support.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Cardiff Union Services Ltd
✨Know Your Stuff
Make sure you understand the role of Administrative Support within the Student Recruitment and Support Team. Familiarise yourself with the institution's values and mission, as well as the specific responsibilities mentioned in the job description. This will help you demonstrate your genuine interest and fit for the position.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled inquiries or resolved issues effectively. This is crucial since the role involves managing student inquiries and ensuring a high-quality service experience.
✨Flexibility is Key
Since this position requires adaptability in a hybrid working model, be ready to discuss how you've successfully worked in different environments. Share any experiences that highlight your ability to switch between remote and in-person work seamlessly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.