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- Tasks: Provide top-notch customer service and support estate operations at Cardiff Met.
- Company: Join a values-driven community at Cardiff Metropolitan University.
- Benefits: Enjoy 25-30 days annual leave, pension scheme, and family-friendly policies.
- Why this job: Make a real difference in a supportive environment while developing your skills.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Access to excellent sports facilities and wellbeing support.
The predicted salary is between 30000 - 42000 £ per year.
This opportunity is only available to current employees and students at the University. At Cardiff Met, we pride ourselves on providing a welcoming, supportive and positive experience to our students, staff and visitors. As our Estates Administrator, you will play a key role in helping us deliver this experience by providing high quality customer service and supporting the smooth operation of our estate services. The role involves a wide range of administrative, financial and front of house services, acting as a key point of contact for colleagues and visitors.
Responsibilities
- Liaising with external contractors, consultants and internal stakeholders for the completion of maintenance works.
- Providing administrative support to the department including invoice processing, purchase orders and related financial documentation.
- Advising and supporting staff on any matters relating to Estates services.
What You’ll Bring
- With experience of working in a customer focused environment, you’ll bring confident communication and interpersonal skills, enabling you to build relationships with a wide range of people.
- You’ll be experienced in working with administrative and financial systems.
- Ideally, you will also have the experience of working within an Estates, Campus Services or Maintenance Team.
- You’ll have a knowledge and understanding of MS Office packages.
- Demonstrate outstanding organisational skills.
- Preferably have knowledge of health and safety legislation.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you’ll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
Benefits
- Annual leave of 25 days, rising to 30 days after 1 year’s service, plus 12 bank holiday / concessionary days.
- Membership of the Local Government Pension Scheme with generous monthly contributions.
- Excellent family friendly policies - take a look on our Policy Hub page.
- Opportunities to learn and develop your skills with access to library and digital services facilities.
- Excellent sports and fitness facilities with subsidised membership.
- Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Amy Rodgers on arodgers@cardiffmet.ac.uk or feel free to contact Cerys Purdon, the Recruitment Advisor supporting this vacancy on cpurdon@cardiffmet.ac.uk. All applications must be submitted online. The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Estates Administrator in Cardiff employer: Cardiff Metropolitan University
Contact Detail:
Cardiff Metropolitan University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at Cardiff Met through LinkedIn or university events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the university's values and culture. Show us how your skills align with our community spirit and commitment to customer service during your chat.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with various stakeholders, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Estates Administrator in Cardiff
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you understand what the Estates Administrator role is all about. Check out the job description and highlight the key responsibilities and skills required. This will help you tailor your application to show how you fit the bill!
Showcase Your Experience: When you're putting together your application, don’t just list your previous jobs. Instead, share specific examples of how your experience aligns with the customer-focused environment mentioned in the job description. We want to see how you've made a difference in past roles!
Be Organised: Since the role requires outstanding organisational skills, make sure your application reflects that! Keep your CV and cover letter clear and structured. Use bullet points where necessary and ensure everything is easy to read. A tidy application speaks volumes about your attention to detail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our community at Cardiff Met!
How to prepare for a job interview at Cardiff Metropolitan University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Estates Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and administrative tasks. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to demonstrate your confident communication skills. Think of examples from your past experiences where you successfully built relationships or resolved issues, as this will highlight your interpersonal abilities.
✨Be Ready with Financial Knowledge
As the position requires handling financial documentation, brush up on your knowledge of invoice processing and purchase orders. Be ready to discuss any relevant experience you have with administrative and financial systems, as this will show you’re equipped for the role.
✨Understand Health and Safety Legislation
While it’s not mandatory, having a basic understanding of health and safety legislation can set you apart. Do a bit of research on relevant laws and regulations, and be prepared to discuss how they might apply to the Estates services at Cardiff Met.
