At a Glance
- Tasks: Provide top-notch admin support to students and staff, ensuring a smooth educational journey.
- Company: Join Cardiff Metropolitan University, a leader in inclusive education and professional partnerships.
- Benefits: Enjoy 25-30 days annual leave, pension scheme, and access to wellness support.
- Other info: Flexible working arrangements and a commitment to diversity make this a great place to work.
- Why this job: Make a real difference in education while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and experience in administrative support are essential.
The predicted salary is between 24000 - 28000 £ per year.
We are seeking a Programmes Administrator to join our Programme Support team. This role is central to delivering high-quality administrative support to staff, students, professional services, and external stakeholders. As a Programmes Administrator, you will contribute to the success of the Cardiff Partnership, which collaborates with stakeholders to deliver high-quality, practice-focused teacher education for both primary and secondary students. You will also support a range of learning and teaching activities across two academic schools and campuses, helping to deliver an excellent student experience and strengthen professional partnerships at local, national, and global levels.
Key responsibilities
- Supporting student administration processes that enable a smooth and effective student journey
- Liaising with internal and external stakeholders, acting as a key point of contact
- Managing shared inboxes and calendars, and maintaining accurate records of communications
- Organising and servicing meetings, including preparing agendas, circulating papers, taking minutes, and monitoring actions
- Maintaining administrative systems and ensuring compliance with relevant policies, procedures, and regulations
What you’ll bring
You will have excellent organisational skills and strong attention to detail, with the ability to manage a varied workload in a busy environment. You will bring experience of providing high-quality administrative support, and be confident using a range of systems, including bespoke platforms, to support students, mentors, and partner organisations. You will have strong communication and interpersonal skills, enabling you to engage effectively with a wide range of stakeholders. You will be experienced in supporting meetings, including monitoring actions and contributing to reporting. As part of a busy team, you will be able to work collaboratively while also using your own initiative to deliver tasks efficiently and effectively.
Benefits
- Annual leave of 25 days, rising to 30 days after 1 year’s service, plus 12 bank holiday / concessionary days.
- Membership of the Local Government Pension Scheme with generous monthly contributions.
- Excellent family‑friendly policies – take a look on our Policy Hub page.
- Opportunities to learn and develop your skills with access to library and digital services facilities.
- Excellent sports and fitness facilities with subsidised membership.
- Free family access to our independent specialist wellbeing support provider, Health Assured.
Equal opportunity and diversity
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant. All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage. The University is committed to creating a highly inclusive culture. We offer family‑friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.
Programmes Support Administrator in Cardiff employer: Cardiff Met
Cardiff Metropolitan University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional development. With generous annual leave, a robust pension scheme, and access to excellent sports facilities, staff are encouraged to maintain a healthy work-life balance while contributing to meaningful educational initiatives. The university's commitment to diversity and equal opportunity ensures that all employees feel valued and empowered to grow within their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Programmes Support Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cardiff Metropolitan University on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the Programme Support team and their projects. Show us you’re genuinely interested in how you can contribute to the success of the Cardiff Partnership.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Programmes Support Administrator in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Programmes Support Administrator. We want to see how you can contribute to our Programme Support team and the Cardiff Partnership!
Show Off Your Organisational Skills:Since this role requires excellent organisational skills, don’t forget to showcase examples from your past experiences where you successfully managed multiple tasks or projects. We love seeing how you handle a busy environment!
Communicate Clearly:Strong communication is key in this role, so ensure your written application is clear and concise. Use straightforward language and structure your application well, making it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Cardiff Met
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Programmes Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing shared inboxes and supporting student administration processes. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, especially in busy environments.
✨Engage with Stakeholders
Highlight your communication and interpersonal skills by preparing to discuss how you've effectively liaised with various stakeholders in previous roles. Think of specific instances where you acted as a key point of contact and how you ensured smooth communication between parties.
✨Prepare for Meeting Scenarios
Given that the role involves organising and servicing meetings, be prepared to talk about your experience in this area. You might want to share how you’ve prepared agendas, taken minutes, and followed up on actions. This will show that you can contribute to the administrative support needed for effective meetings.
