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- Tasks: Provide top-notch customer service and support estate operations at Cardiff Met.
- Company: Join a supportive and inclusive community at Cardiff Metropolitan University.
- Benefits: Enjoy 25-30 days annual leave, pension scheme, and family-friendly policies.
- Why this job: Be part of a team that makes a real difference in student and staff experiences.
- Qualifications: Experience in customer service and administrative roles, with strong communication skills.
- Other info: Access to excellent development opportunities and a vibrant campus life.
The predicted salary is between 30000 - 42000 £ per year.
This opportunity is only available to current employees and students at the University. At Cardiff Met, we pride ourselves on providing a welcoming, supportive and positive experience to our students, staff and visitors. As our Estates Administrator, you will play a key role in helping us deliver this experience by providing high quality customer service and supporting the smooth operation of our estate services.
The role involves a wide range of administrative, financial and front of house services, acting as a key point of contact for colleagues and visitors. Key responsibilities also include:
- Liaising with external contractors, consultants and internal stakeholders for the completion of maintenance works.
- Providing administrative support to the department including invoice processing, purchase orders and related financial documentation.
- Advising and supporting staff on any matters relating to Estates services.
What you’ll bring: With experience of working in a customer focused environment, you’ll bring confident communication and interpersonal skills, enabling you to build relationships with a wide range of people. You’ll be experienced in working with administrative and financial systems. Ideally, you will also have the experience of working within an Estates, Campus Services or Maintenance Team.
Additionally you’ll:
- Have a knowledge and understanding of MS Office packages.
- Demonstrate outstanding organisational skills.
- Preferably have knowledge of health and safety legislation.
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you will find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
- Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days.
- Membership of the Local Government Pension Scheme with generous monthly contributions.
- Excellent family friendly policies.
- Opportunities to learn and develop your skills with access to library and digital services facilities.
- Excellent sports and fitness facilities with subsidised membership.
- Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us: For more information about the role please contact Amy Rodgers on arodgers@cardiffmet.ac.uk or feel free to contact Cerys Purdon, the Recruitment Advisor supporting this vacancy on cpurdon@cardiffmet.ac.uk. All applications must be submitted online. The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.
Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant. All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage. The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.
Why Work Here? We invite you to join our collaborative community! Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally. Are you ready to contribute to something remarkable? Join us in helping us to progress and deliver real change. Explore what makes our community an exceptional place to be by clicking 'Find out more' today.
Estates Administrator in Cardiff employer: Cardiff Met
Contact Detail:
Cardiff Met Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Administrator in Cardiff
✨Tip Number 1
Get to know the University culture! Before your interview, do a bit of research on Cardiff Met's values and community spirit. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves high-quality customer service, think of examples from your past experiences where you've excelled in this area. Be ready to share these during your interview to demonstrate your fit for the Estates Administrator position.
✨Tip Number 3
Brush up on your MS Office skills! Make sure you're comfortable with Excel, Word, and any other relevant software. You might be asked about your experience with these tools, so having some examples ready will definitely give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re serious about joining the Cardiff Met community. So, get your application in early and make a great impression!
We think you need these skills to ace Estates Administrator in Cardiff
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Estates Administrator role involves. Check out the job description and highlight key responsibilities and skills that match your experience. This will help you tailor your application to show us you're the perfect fit!
Showcase Your Skills: When you're putting together your application, don’t just list your skills—show us how you've used them in real situations! Whether it’s customer service or financial admin, give us examples that demonstrate your abilities and how they relate to the role.
Be Personable: Remember, we’re looking for someone who can build relationships with a wide range of people. Use a friendly tone in your application to reflect your interpersonal skills. Let your personality shine through while keeping it professional!
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get a lot of applications, so get yours in as soon as you can. Plus, this gives you time to review and polish your application before hitting send!
How to prepare for a job interview at Cardiff Met
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Estates Administrator role. Familiarise yourself with the key responsibilities like liaising with contractors and processing invoices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves providing high-quality customer service, prepare examples from your past experiences where you've excelled in this area. Think about situations where you resolved issues or built strong relationships with colleagues or clients, as this will demonstrate your fit for the role.
✨Brush Up on MS Office and Financial Systems
As the job requires experience with administrative and financial systems, be ready to discuss your proficiency with MS Office packages. If you have specific examples of how you've used these tools in previous roles, share them to highlight your technical skills.
✨Emphasise Your Organisational Skills
Outstanding organisational skills are a must for this position. Prepare to discuss how you manage multiple tasks and prioritise effectively. You could mention any tools or methods you use to stay organised, which will show that you can handle the demands of the role.
