Allied Clinical Health Hub Intern in Cardiff

Cardiff School of Sport and Health Sciences is a recognised centre of excellence in the UK and has established a national and international reputation for the quality of its academic and research work in the areas of sport and health sciences. Based across the Cyncoed and Llandaff campuses, we provide a broad range of vocationally focused academic programmes and pride ourselves on good student feedback and excellent graduate employability.

You will provide a range of administrative support to healthcare clinics and associated academic activities undertaken in the Allied Clinical Health Hub. This includes undertaking a wide of administrative processes related to The Hub and provide a reception service for patients, staff and students for all clinics and associated teaching areas within the Allied Clinical Health Hub.

This will be an ideal opportunity for healthcare or business graduates or those currently studying a post-graduate degree. You will be an enthusiastic and friendly professional with excellent communication and interpersonal skills.

You’ll play a key role in:

• Assisting with the day-to-day administration and reception duties in the Allied Clinical Health Hub.
• Being a point of contact for patients, clients, staff, and students attending or supporting the clinical services offered by the Cardiff School of Sport and Health Sciences.
• You will foster and ensure good customer service to enhance the student experience.
• Providing support to new and ongoing research activities within the Allied Clinical Health Hub.
• Working with the ACHH Lead, ACHH Coordinator, technical and academic staff to maximise service provision in the clinics and undertake any general administrative activities.

What you’ll bring

You have completed an Undergraduate degree in a healthcare or business administration related subject. With your knowledge of Microsoft Office packages and experience in Healthcare or Business administration you will be a key member of the team, supporting our range of clinics and academic activities.

Additionally, you’ll:

• Have excellent customer service skills with the ability to interact with patients, students, and staff.
• Have excellent attention to detail when managing and prioritising tasks.
• Have a positive attitude and proactive approach to problem solving.
• Have integrity and confidentiality when dealing with sensitive personal and financial data.
• Be willing to work flexibly and some evenings and / or weekends.

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our university, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days, pro rata.
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

Why Work Here?

We invite you to join our collaborative community!

Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally.

Are you ready to contribute to something remarkable?

Join us in helping us to progress and deliver real change.