Cardiff Castle is a unique and historic visitor attraction in the heart of the city welcoming visitors from across Wales, UK and around the World. Working as part of a busy team, staff support the delivery of visitor services, events, functions and day to day operations, helping to maintain the Castle's reputation as a welcoming and accessible attraction.
About the job
As a Site Support Officer, you will play a vital role in ensuring that all visitors to Cardiff Castle receive a safe, welcoming, and memorable experience. Working closely with Duty Supervisors, you will support the delivery of high-quality visitor services and facilities, helping to maintain the smooth and efficient day-to-day operation of the site.
What We Are Looking For From You
We are seeking a motivated, dependable, and customer-focused individual who can contribute to the safe, efficient, and professional operation of Cardiff Castle. The successful candidate will be a collaborative team member with strong organisational skills, operational awareness, and a commitment to delivering an exceptional visitor experience.
Additional information
If after reading the job description, you have any questions about the role please contact Nicola Burrows – Castle Manager via email – nburrows@cardiff.gov.uk
This vacancy is suitable for post share.
This vacancy also has a requirement to work Weekends and Bank Holidays
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Job Category Admin / Clerical
Department Development & Growth
Working Pattern/Contract Type Full Time Permanent
SITE SUPPORT OFFICER in Cardiff employer: Cardiff Directory
Cardiff Directory is an attractive employer due to its commitment to flexibility and competitive compensation. The company fosters a collaborative work culture, allowing employees to engage in meaningful projects that benefit the community. Opportunities for professional development are abundant, making it a great place for career growth.
