At a Glance
- Tasks: Join our fun crew and serve customers on exciting boat trips.
- Company: Cardiff Cruises, a vibrant team with a passion for quality service.
- Benefits: Flexible hours, training opportunities, and a chance to become a skipper.
- Other info: Seasonal role from March to October with great career progression.
- Why this job: Work in a unique environment and make lasting memories on the water.
- Qualifications: Customer service skills and a willingness to learn; experience preferred but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Fun Work, Fun People, the perfect place to work? Working on a boat is a pleasure in itself, our crews remain fiercely loyal as finding work on the inland waterways can be difficult regardless of which part of the country you may work. Total commitment to quality and exemplary customer service are prerequisites to join our team. If you believe you share these values and are happy to demonstrate how, we look forward to hearing from you.
Our party crew work every Friday, Saturday and bank holiday Sunday nights but we also operate day trips on weekends and school holidays through the summer months. We have a very low staff turnover rate and only recruit people who can prove they are interesting, unique and fun to be around. Many of our staff from previous seasons go on to become skippers of our boats once they’ve gained experience with us, so start by sending your CV to jobs@cardiffcruises.co.uk.
Hours are up to 40 per week and some shifts are during the weekends and evenings (finishing at 11pm on some nights) depending on demand although this is shared with other skippers. We would prefer someone who already has some of the basic ancillary courses already, but then train them in how to handle the vessel and what to do if an emergency was to happen, equally we are happy to train people with experience in handling vessels if necessary. The job is easy once you are confident as Cardiff Bay is fairly quiet and the boat you will train on is simple to handle.
You need to be able to get to and from Penarth Marina (near The Cardiff Barrage) as our boats dock in this area. The company will provide your uniform accessories (don’t panic it’s just a shirt with shoulder stripes and a jacket). Ideally you will have First Aid, Basic fire and Personal Safety qualifications as well as an Eng1 or ML5 medical certificate.
To apply, please email jobs@cardiffcruises.co.uk along with a CV and covering letter detailing why you think you are suitable for this role and including any relevant previous experience and qualifications you already hold. Our boatmaster contracts are always seasonal (March-October) and you will have to live in South Wales.
Crew and Bar Staff in Penarth employer: Cardiff Cruises
At Cardiff Cruises, we pride ourselves on fostering a vibrant and enjoyable work environment where our crew members are not just employees but part of a close-knit family. With a strong commitment to quality service and a unique opportunity to work on the beautiful inland waterways of South Wales, we offer excellent training and career progression for those looking to advance to skipper roles. Our low staff turnover reflects our dedication to creating a fun and rewarding workplace that values individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Crew and Bar Staff in Penarth
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Cardiff Cruises are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Crew and Bar Staff in Penarth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Cardiff Cruises.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Cardiff Cruises. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Cardiff Cruises
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
