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- Tasks: Support vulnerable children by managing data and administrative tasks in a children's home.
- Company: Join Cardiff Council's Children's Services, dedicated to improving young lives.
- Benefits: Gain valuable experience in a supportive environment with a focus on personal growth.
- Why this job: Make a real difference while working in a caring, innovative team.
- Qualifications: Experience in an office setting and proficiency in Microsoft Office required.
- Other info: This is a full-time, site-based role; remote work is not an option.
The predicted salary is between 24000 - 36000 £ per year.
Cardiff Council Children’s Services is recruiting a Full-Time Administrative Officer for our Children’s Home, working with some of our most vulnerable children and young people.
This role offers an opportunity to be part of a service that prioritizes the individual. The new provision aims to understand and meet the needs of young people through an innovative, multi-professional approach based on strengths (Signs of Safety) and trauma-informed care.
The successful candidate will provide professional administrative support to residential services for children and young people. Responsibilities include:
- Maintaining spreadsheets
- Recording data accurately
- Note-taking during meetings
You should have experience working in an office environment, understand confidentiality, and be proficient with computer software such as Microsoft Office and Outlook. Flexibility, calmness under pressure, and a commitment to customer service are essential. This position is site-based and not suitable for remote working.
Residential Business Support Officer Grade 4 employer: Cardiff Council
Contact Detail:
Cardiff Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Business Support Officer Grade 4
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable children and young people. Understanding the principles of trauma-informed care and the Signs of Safety approach will help you demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in children's services or similar fields. Engaging with current employees or attending relevant events can provide insights into the role and the organisation, which you can leverage in conversations.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to administrative tasks in a busy environment. Think about how you would handle confidentiality and customer service challenges, as these are key aspects of the role.
✨Tip Number 4
Showcase your proficiency with Microsoft Office and Outlook by discussing specific examples of how you've used these tools effectively in previous roles. This will highlight your readiness for the administrative demands of the position.
We think you need these skills to ace Residential Business Support Officer Grade 4
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Residential Business Support Officer position. Highlight key skills such as proficiency in Microsoft Office, data recording, and customer service.
Tailor Your CV: Customise your CV to reflect relevant experience in administrative roles, particularly in environments that support vulnerable individuals. Emphasise your ability to maintain confidentiality and work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with children and young people. Mention your understanding of trauma-informed care and how your skills align with the innovative approach of the service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cardiff Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Residential Business Support Officer. Be prepared to discuss how your previous experience aligns with the specific tasks mentioned, such as maintaining spreadsheets and recording data.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office and Outlook during the interview. Consider bringing examples of your work or discussing specific projects where you successfully used these tools to demonstrate your capabilities.
✨Emphasise Confidentiality
Since this role involves working with vulnerable children and young people, it's crucial to convey your understanding of confidentiality. Be ready to discuss scenarios where you've handled sensitive information responsibly in the past.
✨Demonstrate Flexibility and Calmness
Prepare to provide examples of how you've remained calm under pressure and adapted to changing situations in previous roles. This will show that you possess the essential qualities needed for this position.
