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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with fleet management administration.
- Company: Join Cardiff Council, a vital local government organisation serving the community.
- Benefits: Gain valuable experience, training, and a chance to make a difference in your community.
- Other info: Perfect for those looking to grow in a dynamic and supportive environment.
- Why this job: Kickstart your career while supporting essential services in Cardiff.
- Qualifications: GCSEs in Maths and English, and basic computer skills required.
Responsibilities
- Provide excellent customer service by telephone, email, face to face or online.
- Learn to undertake general office administration in a digital environment using software applications such as Word, Excel and our specialised Fleet Management system.
- Develop an understanding of road transport legislation and fleet / HGV operation.
Requirements
- You must live within the boundaries of Cardiff.
- You must not hold a degree; graduates may be eligible to apply for other roles within Cardiff Council.
- GCSE Grade G or above in Maths or Essential Skills Wales Level 2 in Application of Number or equivalent.
- GCSE Grade G or above in English (and/or Welsh) or Essential Skills Wales Level 2 in Communication or equivalent.
- Able to use a computer, smartphone, or tablet device.
Desirable
- Demonstrate an interest in the advertised role and in the work of the team.
- Demonstrate a basic understanding of the work of the Council.
- Examples of work experience gained whether voluntary or paid in any role in any sector.
- Welsh Language, or other community language skill at any level e.g. basic greetings or more advanced.
Role overview
The Central Transport Services Team at Cardiff Council is looking to employ a Corporate Apprentice (Level 2) Fleet Business Support Assistant based at Central Transport Services, Coleridge Road Depot CF11 8BT, to contribute to their Service helping them to deliver administration and management of the Council's fleet of over 1400 assets comprising cars, vans, HGV's and plant equipment.
About Cardiff Council
Cardiff Council delivers over 700 different services to residents of Cardiff, visitors, and businesses across the city. As a local government organisation, customers depend on them to deliver essential services, every day. Whether employed in a customer facing, technical, trade or support role, their employees help make a difference to communities across Cardiff.
Fleet Business Support Assistant employer: Cardiff Council
Contact Detail:
Cardiff Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Business Support Assistant
✨Tip Number 1
Get to know the company! Research Cardiff Council and their services. Understanding what they do will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills. Since this role involves a lot of interaction, think about scenarios where you can demonstrate your ability to handle queries effectively, whether in person or online.
✨Tip Number 3
Brush up on your tech skills! Familiarise yourself with software like Word and Excel, as well as any fleet management systems. Being comfortable with these tools will give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Cardiff Council.
We think you need these skills to ace Fleet Business Support Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for the role shine through! We want to see that you're genuinely interested in being a Fleet Business Support Assistant and that you understand what the job entails.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've got any experience in customer service or administration, be sure to mention it! We love seeing how your background fits with what we do.
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This makes it easier for us to see your qualifications and enthusiasm without getting lost in lengthy paragraphs.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure it gets to us directly. Plus, you'll find all the info you need about the role and the team there!
How to prepare for a job interview at Cardiff Council
✨Know Your Stuff
Familiarise yourself with the responsibilities of a Fleet Business Support Assistant. Understand the basics of road transport legislation and fleet operations. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Skills
Be ready to discuss your experience with software applications like Word and Excel. If you've used any fleet management systems before, mention them! Even if it's just basic skills, demonstrating your ability to learn and adapt is key.
✨Customer Service is Key
Since excellent customer service is a big part of this role, prepare examples of how you've provided great service in the past. Whether it was over the phone, via email, or face-to-face, having specific instances ready will make you stand out.
✨Brush Up on Your Communication
With a requirement for GCSEs in English (or Welsh), be prepared to showcase your communication skills. Practice speaking clearly and confidently about your experiences, and if you know any Welsh, don’t hesitate to use it during the interview!