Rent Smart Wales, a service within Cardiff Council, invites applications for a Customer Service & Licensing Officer in our inbound contact centre. You will handle customer enquiries by telephone and email, aiming to resolve at first point of contact where possible, and provide information about licensing and tenancy requirements.
We seek candidates with extensive experience in an inbound contact centre, proficiency with web-based customer management systems, and excellent communication and Welsh
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Welsh-Speaking Customer Service & Licensing Advisor in Cardiff employer: Cardiff Council
Join us at Cardiff Council, where we are dedicated to providing a supportive and nurturing environment for both our staff and the children in our care. As a Deputy Residential Manager in Doncaster, you will benefit from a competitive salary of Β£39,890, a structured work rota that promotes work-life balance, and ample opportunities for professional development within a collaborative team. Our commitment to high-quality care and positive outcomes for children ensures that you will find your role both meaningful and rewarding.