Cardiff Council’s Young Persons Supported Accommodation Service provides safe, high-quality accommodation and trauma-informed support to young people experiencing homelessness.
The service works across a range of accommodation settings and in partnership with internal teams and external agencies to help young people achieve positive outcomes and move on sustainably.
About the job
We are recruiting a Supported Accommodation Manager to oversee a designated area of the Young Persons Supported Accommodation Service.
You will lead day-to-day operations, manage staff performance and resources, maintain effective housing management and compliance, and ensure services are safe, responsive and delivered to a high standard. You will monitor outcomes, coordinate staffing rotas, manage budgets, respond to complaints and enquiries, and contribute to service development and continuous improvement.
What We Are Looking For From You
We are looking for an experienced and confident manager with a background in supported accommodation, housing or a similar service. You will have experience of leading staff, managing performance and resources, working within a multi-agency framework and supporting young people with complex needs.
You will be organised, resilient and able to manage competing priorities, difficult conversations and challenging situations while maintaining a strong focus on safeguarding, customer service and positive outcomes.
Knowledge of housing management, risk management, psychologically informed practice and the effects of adverse childhood experiences would be advantageous.
The ability to speak Welsh or another community language would also be an advantage.
Additional information
This post is subject to an Enhanced Disclosure and Barring Service (DBS) check.
This post is subject to an Enhanced Disclosure and Barring Service (DBS) check. The post holder will be required to work flexibly according to service needs, which may include working outside normal business hours. The work location may vary, and the ability to travel in connection with the role is essential. A full, valid driving licence and access to a car would be advantageous.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
This post is suitable for job share. Applications are welcomed in both English and Welsh, with Welsh-language applications treated no less favourably.
Job Category Housing
Department Housing & Communities
Working Pattern/Contract Type Full Time Permanent
SUPPORTED ACCOMMODATION MANAGER in Cardiff employer: Cardiff Council
Join us at Cardiff Council, where we are dedicated to providing a supportive and nurturing environment for both our staff and the children in our care. As a Deputy Residential Manager in Doncaster, you will benefit from a competitive salary of £39,890, a structured work rota that promotes work-life balance, and ample opportunities for professional development within a collaborative team. Our commitment to high-quality care and positive outcomes for children ensures that you will find your role both meaningful and rewarding.
