At a Glance
- Tasks: Join our team to analyse data and improve services for Cardiff residents.
- Company: Cardiff Council, a leading local government organisation.
- Benefits: Earn £25,949 per year with flexible home and office working options.
- Other info: Opportunity for career progression and professional development.
- Why this job: Make a real difference in your community while gaining valuable skills.
- Qualifications: Must live in Cardiff and have a keen interest in data analysis.
The predicted salary is between 13.45 - 13.45 £ per hour.
You will earn £25,949 a year working full time (37 hours a week), or £13.45 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.
Our Performance & Insight Team is looking to employ a Corporate Apprentice (Level 3) Service Performance Analyst based at County Hall, Cardiff Bay, CF10 4UW to contribute to our Service, helping us to deliver our Corporate priorities.
Who We Are: We are a team of analysts and change and improvement specialists working closely with the Corporate Centre of the Council.
What We Do: We lead on projects focused on performance improvement and business intelligence, while also supporting routine performance management activities, including providing updates on corporate objectives and Key Performance Indicators (KPIs).
Examples of Our Work:
- Reporting on the steps and measures from the Council’s Corporate Plan through quarterly performance reports, half-year, and full-year assessments.
- Supporting directorates in the completion of their Directorate Delivery Plans.
- Analysing data on priority issues and producing insight/recommendation reports.
- Delivering business intelligence projects, focused on the automation and visualisation of performance data and information (for example, via Microsoft Power BI).
This role will involve predominantly home working; however, our Team is based in County Hall (Cardiff Bay, CF10 4UW) and occasional travel to and working from the office may be required.
As it is important to us that our workforce better reflects the communities we serve, and that we support our residents to overcome barriers to employment, you must live within the boundaries of Cardiff to be eligible to apply for this Corporate Apprentice role.
About the job: In this Corporate Apprentice (Level 3) Service Performance Analyst role you will:
- Assist the Performance & Insight Team to deliver the Council’s Planning and Performance Framework, ensuring that performance data is routinely collected, reviewed, analysed and clearly presented utilizing data visualisation software (Power BI).
- Develop specific Business Analysis techniques to collect, manipulate and analyse a wide variety of complex data.
- Gain additional knowledge and experience of more bespoke software applications for example Microsoft Visio and Power BI to enhance data gathering, automation and presentation skills.
- Develop effective working relationships with different Service Areas and Teams across the Council and potentially partner organisations, supporting joint working and collaboration to address data challenges.
Specific day-to-day tasks will include:
- Power BI dashboard maintenance (including producing training guides and how-to documentation).
- Data analysis, data visualisation (producing graphs, charts etc.), producing reports/summarising key findings, data modelling, upholding GDPR and data protection standards.
To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Data Analytics at Level 3 in the role and will receive on-the-job training and supervision to help you deliver an efficient and effective service in a positive and customer-focused manner.
If after reading the job description, you have any questions about the role please contact Kane Woodking (Email / Teams: Kane.Woodking@Cardiff.gov.uk).
What We Are Looking For From You: Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role, are interested in our work and in helping us to make a difference to our customers by delivering exceptional public services in Cardiff.
To be eligible to apply for this role, you must live in Cardiff and have not already gained the apprenticeship qualification (or NVQ equivalent) offered in this role at the same Level or higher.
This post is temporary for 21 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week though many roles can be worked on a part-time basis at a minimum of 16 hours per week for apprentice roles.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
CORPORATE APPRENTICE (LEVEL 3) - SERVICE PERFORMANCE ANALYST in Cardiff employer: Cardiff Council
Join us at Cardiff Council, where we are dedicated to providing a supportive and nurturing environment for both our staff and the children in our care. As a Deputy Residential Manager in Doncaster, you will benefit from a competitive salary of £39,890, a structured work rota that promotes work-life balance, and ample opportunities for professional development within a collaborative team. Our commitment to high-quality care and positive outcomes for children ensures that you will find your role both meaningful and rewarding.
