You will earn £25,949 a year working full time (37 hour a week), or £13.45 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.
Our Information Governance Team is looking to employ a Corporate Apprentice (Level 2) Digital Information & Records Management based at County Hall, Cardiff, CF10 4UW, to contribute to our Service helping us to deliver the Council's Records Management, Access to Information and Data Protection functions, ensuring information is managed securely, efficiently and in accordance with legal and regulatory requirements.
The team works with services across Cardiff Council to manage records throughout their lifecycle, support access to information requests, promote good information governance practices and ensure information is handled appropriately. As a Corporate Apprentice, you will play an important role in supporting these functions while developing valuable digital and administrative skills.
Cardiff Council delivers over 700 different services to residents of Cardiff, visitors, and businesses across the city. As a local government organisation, our customers depend on us to deliver our essential services, every day. Whether employed in a customer facing, technical, trade or support role, our employees help us to make a difference to our communities. As it is important to us that our workforce better reflects the communities we serve, and that we support our residents to overcome barriers to employment, you must live within the boundaries of Cardiff to be eligible to apply for this Corporate Apprentice role. Check your postcode here: http://ishare.cardiff.gov.uk/mycardiff.aspx
About the job
In this Corporate Apprentice (Level 2) role you will learn to:
- Support records management activities including retrieval, return, accession and secure destruction of records.
- Maintain records inventories and databases, ensuring information is accurate and up to date.
- Scan, index and organise paper records into digital systems including SharePoint.
- Support access to information processes by locating and preparing records.
- Use Microsoft 365 applications including Outlook, Word, Excel, Teams and SharePoint.
- Use digital communication and collaboration tools, including Microsoft Teams, Outlook and SharePoint, to work with colleagues across the Council, respond to enquiries, and support information management activities through appropriate digital channels.
- Participate in team meetings, project discussions and service improvement activities, using collaborative technologies to contribute ideas and identify opportunities to improve digital processes and ways of working.
- Produce and maintain digital documents, spreadsheets, reports and other business information to support service delivery and decision-making
- Support the development and improvement of electronic workflows, customer-focused forms and information management processes using Microsoft 365 and SharePoint technologies.
- Assist in maintaining the quality, accessibility and security of information held within SharePoint and other business systems.
- Apply information security and data protection principles when handling personal information.
- Assist with general administrative duties including data entry, document management and correspondence.
- Develop an understanding of records management, data governance, information security and UK GDPR requirements.
To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business at Level 2 in the role and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by your manager and a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.
The role operates on a Flexi-time working arrangement with core hours of 08:30 to 16:30 Monday to Thursday and 08:30 to 16:00 on Fridays. No evening, weekend, shift, or rota working is required. The role is office-based with no regular homeworking requirement.
Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role, are interested in our work and in helping us to make a difference to our customers by delivering exceptional public services in Cardiff.
As a Corporate Apprentice, you will gain valuable experience working for Cardiff - the largest Council in Wales. Although we cannot guarantee that you will go on to secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within our organisation to help progress your career.
To be eligible to apply for this role, you must live in Cardiff and have not already gained the apprenticeship qualification (or NVQ equivalent) offered in this role at the same Level or higher. Please check your address falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx
Graduates living in Cardiff are not eligible to apply for Level 2 Apprenticeship roles but may be eligible to apply for other roles, including Level 3 apprenticeships or above, provided their degree modules are different to the apprenticeship qualification content offered in the role.
If you are not eligible to apply for this role, you may be eligible for our other advertised roles. Please check our other vacancies at www.cardiff.gov.uk/jobs
Additional information
This post is temporary for 21 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week though many roles can be worked on a part time basis at a minimum of 16 hours per week for apprentice roles.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
Job Category Apprentice / Trainee
Department Resources
Working Pattern/Contract Type Full Time Temporary
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CORPORATE APPRENTICE (LEVEL 2) - DIGITAL INFORMATION & RECORDS MANAGEMENT OFFICER in Cardiff employer: Cardiff Council
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