At a Glance
- Tasks: Support staff with training on welfare benefits, money advice, and housing.
- Company: Join a dedicated Advice Training Team within the Adults, Housing and Communities department.
- Benefits: Gain valuable experience in a supportive environment with opportunities for personal growth.
- Other info: Temporary position until March 2027 with potential for job share.
- Why this job: Make a real difference by simplifying complex legislation and helping others succeed.
- Qualifications: In-depth knowledge of welfare benefits and experience in training or mentoring.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity has arisen for a committed individual to join our Advice Training Team. We provide training, quality checking and advice on Welfare Benefits, Money Advice, Customer Service and Housing for customer facing teams.
Working within the Advice Section of the Adults, Housing and Communities department, the Mentor will be responsible for supporting members of staff and carrying out relevant quality checks. You will independently develop work processes and procedures, creating and maintaining these on various IT systems.
The post holder will be expected to answer complex queries in all areas that we cover, being able to simplify legislation for Welfare Benefits and Housing. You will need to prepare and present one to one and small group training sessions.
What We Are Looking For From You
The successful candidate will have an in-depth knowledge of welfare benefits, money advice and housing, together with experience of supporting others and providing informal training and advice. You will need to be able to work independently delivering training courses in person and via Teams, have excellent communication skills and attention to detail.
This post is subject to a Disclosure and Barring Service Standard check. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection.
This post is temporary until the 31st March 2027. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher/Governing Body.
This vacancy is suitable for post share.
ADVICE MENTOR in Cardiff employer: Cardiff Council
Join us at Cardiff Council, where we are dedicated to providing a supportive and nurturing environment for both our staff and the children in our care. As a Deputy Residential Manager in Doncaster, you will benefit from a competitive salary of £39,890, a structured work rota that promotes work-life balance, and ample opportunities for professional development within a collaborative team. Our commitment to high-quality care and positive outcomes for children ensures that you will find your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land ADVICE MENTOR in Cardiff
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Cardiff Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Cardiff Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Cardiff Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Cardiff Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace ADVICE MENTOR in Cardiff
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Cardiff Council:Before hitting send, make sure to tailor your application specifically to Cardiff Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Cardiff Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
