Recycling & Neighbourhood Services (RNS) delivers a wide range of operational, environmental and regulatory services across the city. As part of this, our directorate manages a high volume of public and internal correspondence, ensuring timely, accurate and professional responses on behalf of the service
About the job
The successful candidate will be part of a small team responsible for managing directorate correspondence.
You will assist with the logging, assignment and progress of enquiries through the Halo system, ensuring accurate categorisation and timely completion.
You will be expected to carry out quality checks on outgoing responses to ensure accuracy, clarity and compliance with directorate standards.
You will assist the Team Leader with queries regarding correspondence handling and system use.
Minute taking is an important element of the job and the successful candidate will be part of a rota to minute meetings, investigatory hearings, disciplinary hearings and appeals.
What We Are Looking For From You
You will be a strong communicator and multitasker with excellent attention to detail and a professional approach.
Experience with document or case management systems—ideally Halo—and strong digital skills will be highly beneficial.
You will also be comfortable interacting with staff at all levels, managing sensitive information, and producing clear, accurate minutes in fast-moving meetings.
Additional information
This vacancy is suitable for post share.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh and applications in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application: -
Job Category Admin / Clerical
Working Pattern/Contract Type Full Time Permanent
ADMINISTRATIVE ASSISTANT in Cardiff employer: Cardiff Council
Join us at Cardiff Council, where we are dedicated to providing a supportive and nurturing environment for both our staff and the children in our care. As a Deputy Residential Manager in Doncaster, you will benefit from a competitive salary of £39,890, a structured work rota that promotes work-life balance, and ample opportunities for professional development within a collaborative team. Our commitment to high-quality care and positive outcomes for children ensures that you will find your role both meaningful and rewarding.
