Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate activities to enhance Cardiff's Digital Agenda and improve customer-focused services.
- Company: Join a forward-thinking Council team dedicated to digital transformation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in public services while developing your analytical skills.
- Qualifications: Experience in change management and strong communication skills are essential.
- Other info: Flexible work environment with a focus on safeguarding and community well-being.
The predicted salary is between 28800 - 48000 £ per year.
About The Service
An exciting opportunity has arisen within the Digital Delivery Team as part of Customer & Digital Services. This role is focused on helping coordinate activities that progress Cardiff\’s Digital Agenda and deliver attractive, accessible and easy to use customer-focused services across the Council. The Digital Delivery Team is also responsible for reviewing processes to identify where automation tools will help with both service delivery and business administration processes.
About the job
This Business Analyst role will be essential to keeping our delivery on track by working with various stakeholders across the Council. Working closely with a Software Engineer and Project Manager, key activities for this role will be to capture and refine business requirements suitable for automation using technologies such as Robotic Process Automation (RPA).
A significant aspect of the role is to engage with Service Areas to identify and map improvements as a result of automation, align digital activities with the Council\\\’s digital strategy, and report progress back to Senior Management through our project governance structure.
The post holder will work closely with the Project Manager within agile delivery teams to help shape the priorities for development. Experience of working within an agile project structure would be ideal, but experience of working within multi-disciplined teams on projects would also be beneficial.
This post is permanent.
When applying for the role it is important to pay close attention to the \”additional information\” section; here you should write clearly about how you meet each of the criteria, giving an example for each based on previous experiences/education. We are unable to accept CVs for our recruitment process.
This is a hybrid post based at County Hall, although the majority of the role is based on working from home. Based on service need, there will be a requirement to visit council offices around Cardiff to work with Service Areas.
The post operates for 37 hours per week between Monday and Friday.
Full details of the post are available on the job description and person specification.
What We Are Looking For From You
We\\\’re looking for someone who has experience of delivering significant change activities which have had a positive impact on customers. The successful candidate will have good communication skills with an ability to record and analyse messages from a wide variety of stakeholders. This role has a broad remit, so the successful candidate will have excellent planning skills with experience of co-ordinating multiple workstreams, topics and activities, and an ability to work to tight deadlines.
Along with communicating to stakeholders, this role will also be responsible for process mapping and enhancement.
A good understanding of process redesign is a key aspect of this role, along with an organised approach to project paperwork and documentation.
Additional information
This post is subject to a Disclosure and Barring Service standard check.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
This vacancy is suitable for job share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process please contact Ivan Martin Dominguez (ivan.martindominguez@cardiff.gov.uk) for a discussion.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the items located on our website:
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
Additional Information:
- Recruitment Pack
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Attachments:
- Job Description & Person Specification
#J-18808-Ljbffr
BUSINESS ANALYST employer: Cardiff Council
Contact Detail:
Cardiff Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BUSINESS ANALYST
✨Tip Number 1
Get to know the Council's Digital Agenda inside out. Familiarise yourself with their current projects and how they align with your skills as a Business Analyst. This will help you speak confidently about how you can contribute during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your delivery.
✨Tip Number 3
Brush up on your agile project experience. If you've worked in multi-disciplined teams before, think of specific examples where you contributed to successful outcomes. This will show you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! Make sure to highlight your relevant experiences in the supporting information section, especially how you've delivered change that positively impacted customers. We want to see your unique story!
We think you need these skills to ace BUSINESS ANALYST
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. Make sure you understand what we're looking for in a Business Analyst and how your skills match up. This will help you tailor your application to show us you're the right fit!
Use Clear Examples: When you’re addressing the criteria in the additional information section, be specific! Share examples from your past experiences that demonstrate how you've delivered significant change or improved processes. We want to see how you’ve made an impact!
Keep It Organised: Structure your application neatly. Use headings and bullet points where necessary to make it easy for us to read. A well-organised application shows us that you have excellent planning skills, which is key for this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything in one place!
How to prepare for a job interview at Cardiff Council
✨Know Your Digital Agenda
Familiarise yourself with Cardiff's Digital Agenda and how it aligns with the role of a Business Analyst. Be ready to discuss how your previous experiences can contribute to delivering customer-focused services and improving processes through automation.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your ability to communicate effectively with various stakeholders. Think about times when you successfully captured and refined business requirements, and be ready to explain how you navigated different perspectives to achieve a common goal.
✨Demonstrate Agile Experience
If you've worked in agile project structures before, share specific instances where you contributed to team priorities or helped shape project outcomes. If not, think about how your experience in multi-disciplined teams can translate into an agile environment.
✨Be Ready for Process Mapping Questions
Brush up on your process mapping and redesign skills. Prepare to discuss how you've identified improvements in past roles and how you would approach mapping out processes for automation in this position. Having a structured example will help you stand out.
