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- Tasks: Support the street cleansing team and manage customer requests.
- Company: Join a dedicated team focused on community cleanliness and service.
- Benefits: Gain hands-on experience and develop essential administrative skills.
- Why this job: Perfect for those who love teamwork and want to make a positive impact.
- Qualifications: No specific experience required; just a willingness to learn and help.
- Other info: Opportunity to work with emerging technology and ensure data security.
The predicted salary is between 24000 - 36000 £ per year.
1. Provide support to the street cleansing operation team along with the management team
2. To provide cover within the team as and when required.
3. Assist colleagues within the Neighbourhood Service Team as and when required
4. To assist with the recording and logging of all incoming work sheets.
5. To assist with the allocation of scheduling of quarterly checks
6. To ensure data input in relation to daily completed work & requirements.
7. To manage the cleansing inbox in relation to electronic request’s, print and close / respond
8. Seek to ensure customer satisfaction by providing excellent customer service and seek to resolve customer complaints.
9. Assist colleagues within the Business Support Team as and when required.
10. To actively support the development of current and emerging technology.
11. Ensure the secure handling of confidential data within GDPR regulations.
12. Take personal responsibility for own health and safety and promote compliance within the team.
Admin Assistant Grade 4 employer: Cardiff Council
Contact Detail:
Cardiff Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant Grade 4
✨Tip Number 1
Familiarize yourself with the street cleansing operations in your area. Understanding the specific challenges and requirements of the team will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills. Since the role involves resolving customer complaints, be prepared to share examples of how you've successfully handled similar situations in the past.
✨Tip Number 3
Show your tech-savviness! Be ready to discuss any experience you have with data input and management systems, as well as your willingness to learn new technologies that can improve operations.
✨Tip Number 4
Emphasize your teamwork abilities. This role requires collaboration with various teams, so be sure to mention instances where you've effectively worked with others to achieve common goals.
We think you need these skills to ace Admin Assistant Grade 4
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Admin Assistant position. Highlight your experience in supporting teams, managing data, and providing excellent customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your ability to handle confidential data, manage schedules, and assist colleagues effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the importance of customer satisfaction and teamwork. Mention specific examples of how you've successfully resolved customer complaints or supported team operations in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Admin Assistant role.
How to prepare for a job interview at Cardiff Council
✨Understand the Role
Make sure you have a clear understanding of the responsibilities listed in the job description. Be prepared to discuss how your previous experience aligns with supporting the street cleansing operation team and managing customer inquiries.
✨Showcase Your Organizational Skills
Since the role involves scheduling and data input, be ready to provide examples of how you've successfully managed similar tasks in the past. Highlight any tools or methods you use to stay organized.
✨Emphasize Customer Service Experience
Customer satisfaction is key in this role. Prepare to share specific instances where you've resolved customer complaints or provided excellent service, demonstrating your commitment to customer care.
✨Familiarize Yourself with GDPR
As the role involves handling confidential data, it's important to understand GDPR regulations. Be ready to discuss how you ensure data security and compliance in your work.
