Cardiff Community Housing Association is recruiting a Customer Voice and Involvement Officer to champion tenant involvement and ensure customers have accessible opportunities to influence decision-making and improvements. You will lead engagement opportunities, translate feedback into action, and act as a bridge between tenants and services.
Working closely with the Customer Voice and Involvement Business Partner and the Customer Experience Manager, you will embed tenant voice in daily
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Tenant Voice & Involvement Lead in Cardiff employer: Cardiff Community Housing Association
CCHA is an exceptional employer that prioritises the well-being of its employees and the communities they serve. As a Money Solutions Assistant, you'll be part of a values-driven organisation that fosters a supportive work culture, encourages professional growth, and offers opportunities to make a meaningful impact in people's lives. With a focus on collaboration and empathy, you'll find a rewarding environment where your contributions help create stronger communities and sustainable tenancies.
Contact Details:
Cardiff Community Housing Association Recruitment Team
