At a Glance
- Tasks: Provide face-to-face support to homeless clients and assess their needs.
- Company: Join a supportive council team dedicated to helping vulnerable individuals.
- Benefits: Competitive salary, diverse work environment, and guaranteed interview schemes for Welsh speakers and care experienced leavers.
- Other info: Funding secured until 2028, with potential for extension.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience with homeless clients and strong interpersonal skills required.
The predicted salary is between 33699 - 33699 £ per year.
The job requirements are detailed below. Essential qualifications, skills and experience are listed in the Job Descriptions/Person Specification which can be found under the attachments section below.
Based in Sardis House
Salary – GR8, £33,699 per annum
Hours: 37 hours per week
We are looking for an experienced, self‑motivated, and enthusiastic individual to join our new Homeless Assessment and Support Team. You will provide high quality, person‑centred, trauma informed, Multi Agency, face‑to‑face support service to homeless clients placed in Temporary Accommodation provision across RCT. You will ensure that clients receive appropriate, and continuous assessment of their needs and are supported to engage fully in the housing support/housing move on process.
You will have experience of working with homeless clients and completing face‑to‑face support and risk assessments. An understanding of the needs of vulnerable people, and the causes of homelessness is essential.
Funding for this role is confirmed until 31.3.2028. We are confident that funding will be extended but are unable to confirm this arrangement at the current time.
If you would like an informal discussion about the post then please contact David Hefford, on (01443) 495188 or email David.Hefford@rctcbc.gov.uk.
Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council. In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.
The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non‑binary identities, religion or belief or pregnancy and maternity.
We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.
An application submitted for this post in Welsh will not be treated less favourably than an application made in English. As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh‑speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh‑speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.
In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.
Care Experienced Leavers – Guaranteed Interview Scheme: As part of the Council’s corporate parenting role it is committed to supporting its care experienced leavers. This means anyone who has spent time within the care system at any point in their life. We encourage applications from individuals who are care experienced to enable them to access employment, education, experiences and volunteering opportunities. The Council will guarantee an interview for any care experienced leavers who wish to take part in the scheme who meet the essential criteria for the role.
Resettlement Officer - Ext Funded employer: Cardiff Capital
As a Resettlement Officer with the Council, you will be part of a dedicated team committed to making a real difference in the lives of vulnerable individuals facing homelessness. Our supportive work culture prioritises employee well-being and professional development, offering numerous opportunities for growth and engagement in diverse staff networks. Located in Sardis House, we provide a stable and inclusive environment where your contributions are valued, and your commitment to social impact is recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Resettlement Officer - Ext Funded
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those who work with homeless clients. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to homelessness and support services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share your experiences and why you care about helping vulnerable people. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Resettlement Officer - Ext Funded
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to thoroughly read the job description. We want to see how your experience aligns with the role of Resettlement Officer, so highlight relevant skills and experiences that match what they're looking for.
Show Your Passion for Helping Others:This role is all about supporting vulnerable people, so let your passion shine through! Share any personal stories or experiences that demonstrate your commitment to helping those in need, especially in the context of homelessness.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're a great fit for the team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Cardiff Capital
✨Know Your Stuff
Make sure you thoroughly understand the role of a Resettlement Officer and the specific needs of homeless clients. Familiarise yourself with trauma-informed care and multi-agency support systems, as these will be key topics during your interview.
✨Show Empathy
Demonstrate your understanding of the challenges faced by vulnerable individuals. Share examples from your past experiences where you've successfully supported clients in similar situations, highlighting your person-centred approach.
✨Prepare Questions
Think of insightful questions to ask about the team dynamics, the support services available, and how success is measured in this role. This shows your genuine interest and helps you assess if the position is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor, focusing on common questions related to homelessness and support services. This will help you articulate your thoughts clearly and boost your confidence before the big day.
