Cardiff Capital in the United Kingdom is seeking a temporary Customer Care Assistant to be the first point of contact for the public, giving guidance and booking service requests. This role requires a proactive, customer-focused attitude and the ability to handle inquiries efficiently.
The position emphasizes excellent communication, telephone techniques, and effective use of ICT systems, with desirable teamwork and experience in a contact centre.
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Hybrid Customer Care Advisor employer: Cardiff Capital
Rhondda Cynon Taf Council is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its staff. With a strong commitment to professional development, employees in the Disabled Children's Services benefit from ongoing training and growth opportunities, ensuring they can make a meaningful impact in the lives of children and families. The council's focus on child-centred, strengths-based practice creates a rewarding atmosphere where social workers can thrive and contribute to the community.
