At a Glance
- Tasks: Process housing applications and partner with Housing Associations to let properties.
- Company: Join a dynamic council service dedicated to social housing in RCT.
- Benefits: Competitive salary, full-time hours, and a commitment to equality and diversity.
- Other info: Opportunity for personal growth in a supportive and inclusive environment.
- Why this job: Make a real difference in your community by helping people find homes.
- Qualifications: Knowledge of housing legislation and experience in customer service required.
The predicted salary is between 31022 - 31022 £ per year.
Job Title
Homefinder Officer – Full time, based in Ty Sardis, Pontypridd.
Contract Details
Full‑time (37 hours per week). Salary: Grade 7, £31 022 per annum.
About Homefinder
Homefinder is a busy service partnering with 11 Housing Associations providing social housing in RCT.
The Homefinder Officer processes housing applications and works with partners to let properties via the Homefinder RCT website.
Responsibilities
- Process applications for housing in accordance with the current Allocation Scheme.
- Work in partnership with Housing Associations to facilitate letting of their properties.
- Promote an effective, efficient, customer‑focused service to all applicants and housing partners.
- Apply knowledge of housing legislation and relevant regulations.
Qualifications and Experience
- Knowledge of housing legislation.
- Experience working within a housing services environment.
- Demonstrated ability to provide high‑quality customer service.
- Safeguarding
Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.
The successful applicant will also be subject to an enhanced Disclosure and Barring Service check.
Equality, Diversity and Inclusion
The Council values diversity and is committed to ensuring no unlawful discrimination occurs on the basis of age, sex, race, disability, sexual orientation, gender identity, religion, belief, pregnancy or maternity.
Staff networks include Allies, Disability and Carers, and the LGBTQ+ network.
Welsh Language
Applications in Welsh are treated on an equal basis.
The Council is committed to a guaranteed interview scheme for Welsh‑speakers Level 3 and above in line with its Welsh language strategy.
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