At a Glance
- Tasks: Support the Practice Manager and oversee daily operations for excellent patient care.
- Company: Join Operose Health, a leader in local primary care with a supportive culture.
- Benefits: Earn up to £35,000, enjoy 27 days leave, and access wellness services.
- Other info: Flexible work hours and opportunities for professional growth await you.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Customer care experience and strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
- Job Title
- Assistant Practice Manager
- Location
- Northumberland Avenue
- Salary
- Up to £35,000 depending on experience
- Hours
- 37.5 hours per week
- Overview
Help us deliver great primary care by improving access, outcomes and patient experience.
At Operose Health we provide local primary care at scale, with a purpose to improve access, outcomes and patient experience.
We live our values of caring, ambition, resourcefulness and excellence to empower our team to be the best for patients and each other.
Responsibilities
- Support the Practice Manager to ensure the smooth running of the practice.
- Oversee daily operations of the surgery, manage administrative tasks and liaise with the reception and administration team.
- Lead the attainment of Local and National KPIs and APMS KPIs.
- Promote the development and identify training needs of reception staff, support their personal development reviews and lead the appraisal system for the team.
- Ensure effective supervision of the reception team and coordinate support services for other team members.
- Respond quickly to incoming calls, take appropriate actions to ensure excellent patient care and service delivery.
Qualifications
- Reception or customer care experience essential.
- Understanding of health services.
- Excellent communication and organisational skills.
- Ability to work within a team, maintain confidentiality and data security.
- Adaptability to changing priorities and flexibility in shift work.
Benefits
- Annual salary up to £35,000 depending on qualifications and experience.
- 27 days annual leave plus bank holidays pro‑rated.
- Access to a bespoke learning management system.
- Opportunities for specialist development.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans.
- Discount cards.
- Employee wellbeing services, including free yoga videos and an employee wellbeing app.
- About Operose Health
Operose Health is a provider of local primary care services operating at scale.
The organisation aims to improve access, outcomes and patient experiences across its network.
Employees are guided by core values of caring, ambition, resourcefulness and a commitment to excellence, fostering a collaborative and supportive work culture.
The company offers professional development opportunities and promotes a work‑life balance for its staff.
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Assistant Practice Manager in Whitehall employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
