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- Tasks: Manage patient data and support high-quality care in the ADHD service.
- Company: Join a dedicated team focused on improving patient outcomes.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful work.
- Why this job: Make a real difference in patients' lives while honing your administrative skills.
- Qualifications: Strong IT and communication skills; experience in health admin is a plus.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Overview: The role involves proactive management and recording of patient demographic and treatment data, ensuring administration processes support high-quality patient care within the Adult R2C ADHD service.
Key Responsibilities:
- Receive, manage and record patient demographic and treatment data.
- Plan forward to meet administrative needs and support delivery of patient care.
- Arrange, book and manage patient follow-up appointments.
- Analyse patient pathways versus outcomes and escalate to relevant staff.
- Ensure completeness and accuracy of patient information in the clinical system.
- Investigate and correct system discrepancies; maintain up-to-date GP and personal contacts.
- Process prescription, expedite and clinical letter requests received into the service.
- Interact with patients, carers, visitors and staff using written, verbal and interpersonal skills.
- Handle enquiries professionally, redirecting queries appropriately.
- Provide non-clinical advice and guidance following service policy.
- Support the Adult R2C ADHD team with incoming calls, referrals, correspondence and emails.
- Take notes and pass on information, exercising independent judgement and discretion under data protection and confidentiality guidelines.
- Coordinate and oversee bookings on clinical systems, reporting issues as needed.
- Prioritise duties, ensuring deadlines are met.
- Enter correspondence including letters and reports.
- Maintain office filing systems, ensuring confidentiality.
- Engage in statutory training, additional training, annual performance reviews and clinical supervision.
Qualifications and Skills:
- Excellent IT skills with word processing and data entry experience.
- Excellent communication skills, including a professional telephone manner.
- Experience with TPP SystmOne and other clinical systems.
- Strong organisational and prioritisation skills.
- Ability to work independently with initiative.
- Commitment to professional and personal development.
- Respectful, approachable and calm during stressful situations.
- Motivation to achieve goals and promote diversity and equality.
- Mathematics and English GCSEs grade C or above, or equivalent qualification.
- Valid driver’s licence and own car.
Experience:
Experience working in an administrative team within a health or social services setting is preferred.
ADHD Administrator in Warrington employer: Cardiff and Vale University Health Board
Contact Detail:
Cardiff and Vale University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ADHD Administrator in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare admin field, especially those who work with ADHD services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and data management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your experience with clinical systems like TPP SystmOne. We want to see how you can hit the ground running in managing patient data.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ADHD Administrator in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with patient data management and administrative processes. We want to see how your skills align with the role of ADHD Administrator, so don’t hold back!
Show Off Your IT Skills: Since excellent IT skills are a must, be sure to mention any experience you have with word processing and clinical systems like TPP SystmOne. We love seeing candidates who can hit the ground running with tech!
Communicate Clearly: Your written communication skills are key in this role, so keep your application clear and professional. Use a friendly tone but stay concise—show us you can handle enquiries and correspondence like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the ADHD Administrator role. Brush up on how to manage patient data, book appointments, and handle enquiries. Being able to discuss these tasks confidently will show that you’re ready to hit the ground running.
✨Show Off Your IT Skills
Since excellent IT skills are a must, be prepared to talk about your experience with word processing and data entry. If you’ve worked with TPP SystmOne or similar clinical systems, mention specific examples of how you used them effectively in previous roles.
✨Demonstrate Your Communication Skills
This role requires strong communication abilities, so think of examples where you’ve interacted with patients or colleagues professionally. Practise articulating how you handle stressful situations calmly and respectfully, as this will resonate well with the interviewers.
✨Be Organised and Prioritise
The ability to prioritise duties is crucial. Prepare to discuss how you manage your time and ensure deadlines are met. You could even share a story about a time when you successfully juggled multiple tasks while maintaining high-quality work.