At a Glance
- Tasks: Lead primary care operations and ensure high-quality service delivery across multiple contracts.
- Company: Join a dynamic healthcare organisation focused on growth and innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
- Other info: Autonomy over regional operations with excellent career advancement potential.
- Why this job: Make a real impact in primary care while leading diverse teams and driving service excellence.
- Qualifications: 3+ years in a senior operational role with experience in GP or NHS settings.
The predicted salary is between 48000 - 58000 £ per year.
- Job Title
- PCN Business Manager / Practice Manager / Primary Care Operations Lead
- Overview
Lead primary care operations across 20-30 contracts, owning day‑to‑day regional activities and ensuring high quality service delivery while driving growth and profitability.
Responsibilities
- Manage day‑to‑day operations across primary care contracts.
- Line‑manage Senior and Lead Pharmacists, providing coaching and clinical oversight.
- Monitor KPIs, contract performance and workforce metrics, stepping in proactively when needed.
- Develop and maintain relationships with GP Practices, PCNs and ICBs.
- Lead workforce planning, recruitment and staff development.
- Ensure compliance with CQC and NHS governance.
- Identify opportunities for service growth and commercial development.
- Report regional performance to the Managing Director and senior leadership.
- Maintain autonomy over region scheduling and operations.
Qualifications
- 3+ years in a senior operational or leadership role in primary care.
- Direct, hands‑on experience in GP, PCN or NHS settings.
- Ability to lead and influence multi‑site teams.
- Deep knowledge of NHS structures and PCN operations.
- Strong performance management and analytical skills.
- Full UK driving licence.
- Preferred Qualifications
- Existing network across GP practices or PCNs in the region.
- Experience in service redesign or pathway improvement.
- Background in health‑care operations or medicines optimisation.
- Leadership or management qualification.
- Registered healthcare professional experience.
- Primary care operations manager experience.
- Leadership networking.
- Eligibility Checks
Disclosure and Barring Service check required in line with the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Compensation
£48,000 base + OTE £8,000‑£10,000 (uncapped).
Employment Type
Full‑time, Hybrid.
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Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Primary Care Regional Managers in Southborough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cardiff and Vale University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cardiff and Vale University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cardiff and Vale University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Primary Care Regional Managers in Southborough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cardiff and Vale University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cardiff and Vale University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cardiff and Vale University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cardiff and Vale University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cardiff and Vale University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
