At a Glance
- Tasks: Be the friendly face for patients and manage their data efficiently.
- Company: Join a leading orthopaedic surgery centre with a supportive team.
- Benefits: Gain valuable experience, flexible hours, and a chance to grow your skills.
- Other info: Welsh speakers are encouraged to apply; dynamic work environment awaits!
- Why this job: Make a difference in patients' lives while developing your admin skills.
- Qualifications: Strong organisational and communication skills; teamwork is key!
The predicted salary is between 24000 - 28000 € per year.
Responsibilities:
- Serve as the first point of contact for patients arriving at CAVOC for orthopaedic surgery.
- Use clinical systems to input patient data on admission; obtain details (GP name, date of birth, address, etc.) from the PMS system and verify them with the patient on arrival.
- File or record investigative results as required.
- Check patient notes for the following day against theatre lists, ensuring all notes are located and ready.
- Print theatre lists for the following day from the in‑house computer system and distribute them within the unit.
- Manage a busy telephone system.
- Proactively request patients’ notes from Medical Records in a timely manner ahead of proposed surgery.
- Work alongside members of a multi‑disciplinary team daily.
Qualifications:
- Proven organisational and excellent communication skills.
- Ability to work hard under pressure and as part of a team.
- Desirable: Ability to speak Welsh; English and/or Welsh speakers are equally welcome.
Receptionist/Admin Support employer: Cardiff and Vale University Health Board
CAVOC is an exceptional employer that prioritises a supportive and collaborative work environment, making it an ideal place for those seeking to contribute meaningfully in the healthcare sector. With a focus on employee development and a commitment to patient care, staff enjoy opportunities for growth while working alongside a dedicated multi-disciplinary team in a dynamic setting. Located in a vibrant community, CAVOC offers a unique chance to make a difference in patients' lives while enjoying a fulfilling career.
Contact Detail:
Cardiff and Vale University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Admin Support
✨Tip Number 1
First impressions matter! When you walk into that interview, be friendly and approachable. Smile, make eye contact, and show that you're excited about the opportunity to work as a Receptionist/Admin Support.
✨Tip Number 2
Brush up on your organisational skills before the interview. Be ready to share examples of how you've managed busy schedules or handled multiple tasks at once. This will show that you can thrive in a fast-paced environment.
✨Tip Number 3
Communication is key! Practice answering common interview questions clearly and confidently. Think about how you would explain your experience with patient data management or working with a multi-disciplinary team.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about the team you'll be working with or how they handle busy periods. And remember, apply through our website for the best chance of landing that job!
We think you need these skills to ace Receptionist/Admin Support
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to customise your application for the Receptionist/Admin Support role. Highlight your organisational skills and experience with patient data, as these are key to the job. Show us why you're the perfect fit!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application speaks volumes about your attention to detail!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Know Your Role
Familiarise yourself with the responsibilities of a Receptionist/Admin Support. Understand the importance of being the first point of contact for patients and how to manage patient data effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Communication Skills
Since excellent communication is key, practice how you would greet patients and handle phone calls. You might even want to role-play with a friend to simulate the busy environment. This will help you feel more at ease during the interview and demonstrate your ability to communicate clearly under pressure.
✨Show Your Organisational Skills
Be prepared to discuss how you manage multiple tasks efficiently. Think of examples from your past experiences where you successfully organised information or handled a busy workload. This will highlight your organisational skills, which are crucial for this position.
✨Teamwork Matters
Since you'll be working alongside a multi-disciplinary team, be ready to share examples of how you've collaborated with others in previous roles. Emphasising your ability to work well in a team will show that you can contribute positively to the workplace culture.
