At a Glance
- Tasks: Coordinate clinical audits and maintain accurate records to ensure high-quality patient care.
- Company: Join a values-driven organisation dedicated to improving healthcare services.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Work in a dynamic team focused on continuous improvement and patient experience.
- Why this job: Make a real difference in healthcare while developing your analytical and organisational skills.
- Qualifications: Strong admin skills, attention to detail, and experience with data management.
The predicted salary is between 26500 - 26500 £ per year.
Are you a highly organised administrator with a passion for quality, accuracy and making a real difference in healthcare?
We are looking for a Quality Assurance Administrator to join our Integrated Urgent Care team, supporting the delivery of high-quality patient services across NHS 111, Clinical Assessment Services (CAS) and Out of Hours (OOH) services throughout London.
Working closely with the Regional Quality & Patient Experience Manager, you'll be at the centre of quality assurance activity, coordinating clinical audits, maintaining accurate records, analysing performance data and supporting governance processes.
Your work will help ensure clinicians receive meaningful feedback and that patients continue to receive safe, effective and high-quality care.
This is an excellent opportunity for someone who enjoys working with data, managing multiple priorities and collaborating with a wide range of stakeholders.
You'll have the chance to develop your analytical and reporting skills while contributing to quality improvement initiatives that have a direct impact on service delivery and patient experience.,
- - Coordinating the administration of clinical audits, including retrieving call recordings, audit trails and supporting documentation.
- - Maintaining accurate audit records, databases and clinician feedback files.
- - Recording audit outcomes and monitoring completion rates to ensure compliance with audit processes.
- - Producing weekly, monthly, quarterly and annual audit reports.
- - Analysing audit data to identify trends, risks and opportunities for service improvement.
- - Creating dashboards, tracking spreadsheets and management information reports.
- - Supporting quality assurance and patient experience activities, including document control and record management.
- - Preparing meeting packs, presentations, agendas and governance documentation.
- - Coordinating meetings, managing diaries, taking minutes and tracking actions through to completion.
- - Working collaboratively with Clinical Leads, auditors, managers and operational teams to support continuous improvement.
- - Previous experience in an administrative, governance or quality support role.
- - Strong experience maintaining databases, spreadsheets and reporting information.
- - Excellent Microsoft Office skills, particularly Excel, Word, Outlook and Power Point.
- - Strong analytical and numerical skills, with the ability to interpret and present data clearly.
- - Exceptional attention to detail and a commitment to accuracy.
- - Excellent organisational and time management skills, with the ability to manage competing priorities.
- - Confidence handling confidential and sensitive information in line with GDPR requirements.
- - Strong communication skills and the ability to build effective relationships with a variety of stakeholders.
- - The ability to work independently while contributing positively to a wider team.
- - Experience within clinical audit, healthcare administration, quality assurance, governance or NHS services would be advantageous.
Joining a values-driven organisation, you'll be part of a supportive team committed to treating people with respect, acting with integrity, embracing diversity and striving to do things better together.
The salary for this role is £26,500 per annum and working Five days a week 9-5. You will be based in our Stockley Park office in Uxbridge.
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Quality Assurance Administrator employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its staff. With a strong commitment to professional development, employees are encouraged to enhance their skills in breast imaging and multidisciplinary care, ensuring a fulfilling career path. Located in the vibrant city of Cardiff, the health board offers a diverse range of career opportunities while prioritising the health and wellbeing of the local community.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cardiff and Vale University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cardiff and Vale University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cardiff and Vale University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality Assurance Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cardiff and Vale University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cardiff and Vale University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cardiff and Vale University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cardiff and Vale University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cardiff and Vale University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
